Hp printer not feeding paper

Issue While printing, the product does not pick up or feed paper from the input tray. Video: Troubleshooting steps for paper feed issues. The following video demonstrates troubleshooting steps for paper feed issues.

I switch between card stock and regular paper. I indicate which type I'm using before printing. My printer isn't grabbing the paper. It tries twice, growling the whole time. I have to force in in there.

Hp printer not feeding paper

An Out of Paper or Load Paper message displays, and the printer does not feed or pick paper. Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved. Check the paper stack for defects such as wrinkled, torn, or bent pieces that might cause a pick-up issue. Remove any severely bent, wrinkled, or torn paper found in the stack. Check for obstructions inside the paper tray. Make sure nothing blocks the paper from engaging with the rollers. Select the correct paper size on the printer control panel or in the printer software. Wait until the printer is idle and silent, and then disconnect the power cord from the rear of the printer. With the flashlight, look down into the input tray and find the paper pick rollers. Lightly dampen a cotton swab with water, and then squeeze it to remove any excess water. Clean the rollers with the swab, rotating the rollers with your fingers to completely clean them. Clean the paper pick rollers on a printer where the paper tray is located on the bottom. Wait until the printer is idle and silent, and then disconnect the power cord and any cables from the rear of the printer.

In the Custom Paper Size dialog box, type a name for the new custom size. Check to see if the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right.

The printer does not pick up or feed the paper from the input tray. The printer might make noises as though it is printing, but no paper moves through it. Experiencing frequent or recurring paper feed issues? Follow these guidelines to help prevent paper feed issues:. Load at least 10 sheets of paper into the tray, but do not overload the tray. Reload paper that has been in the tray for a time.

F Deskjet all-in-one not loading paper. No paper jam, cleaned rollers, W10 error msg states printer is out of paper, which it is not. Any suggestions for resolving this? I can help you with that. To start, make sure the printer is plugged directly into a wall outlet and not a surge protector.

Hp printer not feeding paper

It's less than 1 year old, and will feed the paper only half way. I've tried cleaning the rollers, and even reinstalled the software off the disc. Nothing has worked. Welcome to the HP Forums. I would be happy to help you with your HP Deskjet Printer. I understand that it does not feed the paper properly and you have already done some preliminary troubleshooting. However, I will need a few details to provide an accurate solution,.

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With the printer turned on , disconnect the power cord from the rear of the printer. Without turning off the product, disconnect the power cable from the back of the product. Sometimes not. I have to hand feed the paper in. Wait for the product to complete a job or to display an ' Out of paper ' message before reloading paper. Click here to learn more. Use the following steps to run this automated tool. If the printer does not turn off, disconnect the power cord from the printer. Next, enter your HP model number on the right. The paper might not have been loaded far enough into the product. Figure : Pull out the tray extender. Reset the printer Reset the printer to recover from printer errors or failures. Check for obstructions inside the tray.

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Load at least 10 sheets of paper into the tray, but do not overload the tray. Product: e All-in-one. Load at least 10 sheets of paper into the tray, but do not overload the tray. Select Custom from the Size is drop-down list, or the Custom tab. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. Reset the printer to recover from printer errors or failures. Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper. Press and hold the Resume button until the product starts printing. Step 2: Clean the paper pick rollers with the cleaning kit After you receive the cleaning kit, clean the paper pick rollers. Click Printers , and then right-click the appropriate product.