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Home Home, account live.com. Sign in to Xbox on your device. You see the following error message when you're trying to sign in to Xbox:.

Edit your gamertag or avatar, update your Xbox settings, find and add friends, and more. Set screen time, update content restrictions, and stay on top of incoming friend requests. Experience the best in competitive and cooperative online gaming with Xbox Game Pass Ultimate or Core. Xbox Game Pass Ultimate includes online console multiplayer, hundreds of high-quality games for console, PC, and cloud, and an EA Play membership, all for one low monthly price. With Microsoft Rewards, playing games, watching movies, and having fun with Xbox means real rewards in your pockets.

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Select Reset password below. Reset password. Enter the email address, phone number, or Skype name you use to sign in then select Next. Type the security code into Verify your identity , then select Next. If you know your password, but want to change or reset it, sign in to Change password. If you need help with your work, school or Entra password, go to Microsoft Online password reset. If you get a message from Microsoft that says your account is locked, use our Sign In Helper tool.

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Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile. Get Microsoft account help. Learn more about managing and securing the account you use to access your work or school email and files, and other web resources in your organization. Get work or school account help.

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Did this resolve the issue? Earn rewards With Microsoft Rewards, playing games, watching movies, and having fun with Xbox means real rewards in your pockets. Still need help? You'll be able to continue using your console during the day waiting period, and you can continue using your account to make purchases online. Play multiplayer games Experience the best in competitive and cooperative online gaming with Xbox Game Pass Ultimate or Core. Terms and exclusions apply. This waiting period helps protect your account if an attacker accesses your password. During that time, we'll send notifications to the phone number or email address that's being removed, in case an attacker is attempting to remove your info. When you add security info, you must verify that you can receive a security code at that email address or phone number. Start earning today.

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Engage with friends and the Xbox community See what your friends are playing, share game clips, and chat. If you updated all of your security info, that update will take 30 days. When you add security info, you must verify that you can receive a security code at that email address or phone number. Easily share game clips and screenshots, chat, and get notifications from your phone or tablet. Game catalog varies over time, by region, and by device. Solution 2: Verify your Microsoft account security information. Need additional support? Play multiplayer games Experience the best in competitive and cooperative online gaming with Xbox Game Pass Ultimate or Core. Earn rewards With Microsoft Rewards, playing games, watching movies, and having fun with Xbox means real rewards in your pockets. If you see any services with alerts, expand the service, scroll down to Notifications , and sign in to receive a message when the service is up and running again. Xbox status page. You'll be unable to make security changes to your account, change your password, or manage parental controls online. Get the most out of Xbox with our family of apps. We'll send you a notification to let you know when your 30 days are over so you can add your new phone number or email address. Sign in to the security settings page with your Microsoft account email address and password.