Ace car rental review

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. A link has directed you to this review. Its location on this page may change next time you visit.

But you may not know a lot about the company and wonder whether it is a good choice. It was founded in by Robert Sorenson and today has more than locations worldwide, including in 23 states. ACE makes its own reservation system available to affiliate companies. That means that at certain locations another company may provide the vehicles. While you can make a reservation through the ACE website to pick up a car in Jordan, an Eras employee will meet you at the airport. But the company does have low aggregate ratings on several other pages. Customers largely complained about poor service and extra fees.

Ace car rental review

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Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. A link has directed you to this review. Its location on this page may change next time you visit. The encounter left me utterly dismayed and disappointed in the level of professionalism displayed by one of their employees. Upon questioning the pricing discrepancy and requesting verification for a phone number, the employee's demeanor quickly turned hostile and degrading. Instead of addressing my concerns with courtesy and respect, he resorted to berating me, refusing to finish the transaction, and even turning off his computer before walking away. The behavior exhibited by this employee was not only unprofessional but completely unacceptable. Every customer deserves to be treated with dignity and respect, regardless of the situation. Furthermore, the refusal to involve a manager after charging my credit card demonstrates a lack of accountability and disregard for customer satisfaction.

Ace car rental review

Free to use There are no hidden charges or fees. Filter your deals Filter by car type, brand and more. Instantly customise your results. Book with flexibility Use our "free cancellation" filter for maximum flexibility at no extra cost. Travelers can access Ace by taking the MIA Mover public transportation system on the 3rd level between the Dolphin and Flamingo garages. From there, you can walk about two minutes to Ace Rent A Car, which is open daily from 7 am until 11 pm to accommodate a range of flight itineraries.

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Reservation look-up: If travel plans change, customers can easily find and adjust a reservation with their confirmation number and email address. Login Register. Eugene North Andover, MA. ACE makes its own reservation system available to affiliate companies. Unsubscribe easily. Sort by: Recent Recent Oldest Most helpful. The car was new and nice. Do Not rent from Ace. Never imagined that could be an option. Registration is closed. Felt horrible during my entire vacation because I felt totally scammed. This company is the Wells Fargo of rental cars, this must be stopped.

ACE Rent a Car is a small company, compared to some of the others we have reviewed Hertz, Enterprise, Avis with only 59 locations, so unfortunately, it is not as widely available as other companies, despite its relatively low pricing. The risk of using a small company is that they can run low on cars, or even sell out unless you book far enough in advance.

Not sure how to choose? When I noticed it the next morning in the sunlight, I reasoned I would tell them when I returned the car. Based on some of the negative reviews from customers about ACE Rent-A-Car, we recommend looking at more than just the price when making a decision about whether to rent from the company. The car was new and nice. Login Register. They said contact their insurance carrier. Thanks for your vote! There is a refundable security fees, he told me. Renee Jersey City, NJ. Susan Platte City, MO. The behavior exhibited by this employee was not only unprofessional but completely unacceptable. The windshield was cracked when I picked up the car, but hidden from view because the crack was below the windshield wiper and not visible at night when I picked up the car.