Apple genious bar

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service apple genious bar trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices.

Apple genious bar

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Click Contact Apple Support for help. Next, click on the product you want to get help with at the Genius Bar. Once you've selected the product you need help with:. A set of common help topics will be displayed. For instance, for the iPhone, you'll see the option to get help with battery issues, problems with iTunes, issues with apps, etc. Select the category that most closely matches the help you need.

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Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter. Tweet your questions to AppleSupport. There are many service providers that Apple trusts with support. Bring your device to one near you.

Apple genious bar

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person. We recommend speaking to Apple by phone or chat if possible, as this might save you a lot of time. In some situations you also have the option to send your device for repair. A confirmation window appears with he details of your appointment.

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You can call us immediately or at your convenience, or you can schedule a time for us to call you. Mail Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Center. Related stories. Experts have multiple certification levels to best assist customers. Share icon An curved arrow pointing right. Once you're signed in, click Choose a product to see a list of the devices linked to your Apple ID. Create profiles for personalised advertising. Retrieved 3 March View in context. See how we can help. Click Contact Apple Support for help. There are many service providers that Apple trusts with support.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals.

Many of the services are provided for free, regardless of the product's warranty status. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. Get real-time assistance from an Apple expert right on your computer or mobile device. The details of the appointment are listed there. See how we can help. Apple provides training and certification to Geniuses but prefers candidates to have an aptitude for acquiring skills in technical repairs, excellent verbal communication skills, and the ability to work well on a team. Reserve a shopping session. Sun Sunday Mar 24 March 24 a. Alternatively, if you have the Apple Store app, pull up your appointment details and select Cancel Reservation. Schedule an appointment Apple. Larger support teams are headed up by the "Lead Genius", who handles customer service issues at the Genius Bar. After having clicked through all the suggested support options from Apple:.