Att network outages

We sincerely apologize to them.

Skip to main content. Exclusive news, data and analytics for financial market professionals Learn more about Refinitiv. N , opens new tab said late on Thursday an outage that disrupted calls and text messages for thousands of U. The carrier had restored wireless service for all affected customers, several hours after an outage that affected more than 70, users at its peak. The Federal Communications Commission said it was investigating the incident, while the U. The company did not provide further details on the reason for the outage and the number of affected users.

Att network outages

The number dipped before spiking again to more than 50, outages around 7 a. In the next hour, the number again climbed to 71, Customers of Verizon and T-Mobile also reported outages, but both companies said that they had not suffered an outage directly, but that customers could have had issues trying to connect with those using another carrier. Brian Cheung. We sincerely apologize to them. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future," the company said in a statement. Marlene Lenthang. Rob Wile. In today's White House news conference, John Kirby, the assistant to the secretary of defense for public affairs, told reporters that the FBI and Department of Homeland Security were assisting the Federal Communications Commission with its investigation into what caused today's outage. Kirby said the FBI and DHS "are working with the tech industry and these network providers to see what we can do from a federal perspective to lend a hand to their investigative efforts to figure out what happened here.

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Thursday was caused by a software update, the company said. The software update went wrong, according to preliminary information from two sources familiar with the situation. Sources have told ABC News that there was nothing nefarious or malicious about the incident. The outage was not caused by an external actor, according to a source familiar with the situation. The company issued an update later Thursday afternoon saying that its network had been fully restored. We sincerely apologize to them. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future," the company said in a message on its website.

Based on an initial review, the company thinks the outage "was caused by the application and execution of an incorrect process used as we were expanding our network, not a cyber attack," it said Thursday evening. ET Thursday. Reports dipped then spiked again to more than 50, around 7 a. Verizon said Thursday morning that the outages are not affecting its network directly, only customers trying to reach another carrier. More than 13, customers reported outages as of 8 a. The number dipped to around 10, by 10 a. We sincerely apologize to them. Cybersecurity and Infrastructure Security Agency said there is no indication of a cyberattack. The most likely cause of the outage "is a cloud misconfiguration" which is "a fancy word for saying human error," Lee McKnight, an associate professor at Syracuse University's School of Information Studies, said in a statement.

Att network outages

A number of Americans are dealing with cellular outages Thursday, Feb. A number of Americans on Thursday, Feb. The outages, which began at approximately a. ET, peaked at around 73, reported incidents. We are working urgently to restore service to them.

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The software update went wrong, according to preliminary information from two sources familiar with the situation. DownDetector, notably, only tracks self-reported outages. The Federal Communications Commission will almost certainly investigate this week's incident, multiple experts said. Election Common causes include construction-related digging that punctures fiber optic cables and software misconfigurations that can lead to interruptions, said TJ Kennedy, a public safety communications expert. Sources have told ABC News that there was nothing nefarious or malicious about the incident. Our network is operating normally. We sincerely apologize to them. Feb 23, AM. National Security spokesman John Kirby said the Department of Homeland Security and the FBI were looking into the matter and working with partners in the tech industry to "see what we can do from a federal perspective to lend a hand to their investigative efforts to figure out what happened here. Which is a fancy word for saying human error. The outage affected people's ability to reach emergency services by dialing , according to posts on the X social media platform by government departments in several U. Several police departments and municipalities warned local residents of what they described as a nationwide outage. The FCC requires carriers to report information linked to network disruptions.

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The company issued an update later Thursday afternoon saying that its network had been fully restored. The number dipped before spiking again to more than 50, outages around 7 a. Which is a fancy word for saying human error. I mean, this just happened earlier today. We sincerely apologize to them. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future," the company said in a statement. The number has since dipped to 11, as of a. Cybersecurity and Infrastructure Security Agency is also monitoring the situation. Our network teams took immediate action and so far three-quarters of our network has been restored. Read the full story here. Customers of Verizon and T-Mobile also reported outages, but both companies said that they had not suffered an outage directly, but that customers could have had issues trying to connect with those using another carrier. Sign In Create your free profile.