Boohooman returns uk

Repack your items.

When returning a parcel please follow the process below. You can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please use a trackable service and keep your proof of postage receipt until after your refund is processed. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. You may be liable for import and pay a custom duty charge for orders over the customs threshold. Login to our returns portal.

Boohooman returns uk

These terms of use are entered into by and between you and boohooman. Use of our site includes accessing, browsing, shopping on or registering to use our site. Please read these Terms of Use carefully before you start to use our site. We recommend that you print and keep a copy of these Terms of Use for future reference. By using our site, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, you must not use our site. Should you wish to purchase any goods shown or advertised on our site, the supply of those goods will be subject to our Terms and Conditions of Sale. Our Privacy Notice which sets out the terms on which we process your personal data and our Cookie Policy which sets out information about the cookies on our site will also apply to your use of our site. We may revise these Terms of Use at any time by amending this page. All changes are effective immediately when we post them, and apply to all access to and use of our site thereafter. Every time you wish to use our site, please check these Terms of Use to ensure you understand the terms that apply at that time. Your continued use of our site following the posting of revised Terms of Use means that you accept and agree to the changes.

Please note : Returns are only available via the returns portal linkor by using the pre-printed returns label attached to the delivery note, or by printing the returns label here. You may be liable for import and pay a custom duty charge for orders over the customs threshold, boohooman returns uk.

If you are a customer in the European Economic Area EEA , you have 28 days to cancel your order because you have changed your mind. This cancellation period starts from the day you have received all of the items in your order. Find out how to return your item s using our hassle-free, 3-step returns process here. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Please return your item s to us within 28 days and remember to get in touch before returning.

If you are a customer in the European Economic Area EEA , you have 28 days to cancel your order because you have changed your mind. This cancellation period starts from the day you have received all of the items in your order. Find out how to return your item s using our hassle-free, 3-step returns process here. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Please return your item s to us within 28 days and remember to get in touch before returning. You can do this by filling out the form on our Customer Service Hub here , and a member of our team will look into it. This two week period starts from the day after you receive your order or from the day after you receive the last item of your order.

Boohooman returns uk

If you are a customer in the European Economic Area EEA , you have 28 days to return your item s after receiving your order. Find out how to return your item s at number 4. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account and any associated accounts from placing orders in future. Please return your item s to us after finding the fault, and remember to get in touch before returning.

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Please contact us if you want further information on the countries to which we may transfer personal data and the specific mechanism used by us when transferring your personal data outside the UK. In addition: Pierced jewellery cannot be returned for health and hygiene reasons if the packaging has been removed, or the seal has been removed, tampered with, or broken. See our terms of use and privacy notice. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. You may use our site only for lawful purposes and in accordance with these Terms of Use. Start a Return Good to know When you first contact us please include the following information by way of a report of the fault:. Keep an eye on your return tracking. Our site is made available free of charge. Your refund will be processed once we've received your unwanted items. Aby dowiedzieć się więcej, zapoznaj się z zasadami ochrony prywatności dewelopera. You must not establish a link to our site:. We require any third party who is contracted to process your personal data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.

Create a return How do I return? We've gone paperless!

Any decision by us does not affect any other consumer rights you may have under law. I know it has been a while since you left your review, but we wanted to update you and let you know that we have been working hard on our app, and we've made performance improvements and fixed a few bugs, so it's easier for you to shop the latest trends quickly and easily. The personal data we collect from you is required to enter into a contract with boohoo, for boohoo to perform under the contract, and to provide you with our products and services. Please use a trackable service and keep your proof of postage receipt until after your refund is processed. Repack your items. You can return your item to us for a refund, and then place a new order to get the item of your choice. Once you have processed your return in the portal you're ready to post it off! Handy returns information. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. If you believe there is an item missing from your order please contact us within 14 days of delivery of your order otherwise the order will be deemed accepted. Changes to this privacy notice From time to time we may change this privacy notice.