Cant sign into max on roku

Need to switch accounts? To sign in to a different Max account, choose your profile upper right and then Sign Out. Once signed out, choose Sign In.

Max launches, but the user must then enter their email and password. However, text entered using the mobile app keyboard is not entered in the fields for user email and password. Max customer service claims this is a Roku problem, not a Max problem. Hi Nycgato. Have you tried using the Roku remote? Once my password was updated, I was able to log in without any problems.. I have to turn the volume up higher on my AVR than with other apps.

Cant sign into max on roku

Still cannot login to Max app from TV via Roku. Has anyone solved this? I'm going to just cancel Max altogether if it can't be accessed from Roku TV. Unable to delete the original post. I was able to login to MAX after midnight. Apparently it wasn't functional until after midnight of May View solution in original post. If you scan the code, it asks you to choose your provider, which if you're like me and have an account with HBO directly, is useless. Hi Wendy In some cases, removing the channel and then reinstalling it may help. To ensure the process is successful, follow the steps below, making sure you restart your Roku device before adding the channel again.

You'll need to sign in again. Sign out of Max. Mzmelr Reel Rookie.

I tried to connect through provider. I went through the steps, but the app never moved past the screen that gave the number to enter on the website. I tried to enter the user name and password. After I did this, the MAX channel exited. Now, I can no longer launch the MAX channel.

Max is a subscription video streaming service that gives access to the full HBO library, along with exclusive Max Originals. Your Roku probably isn't covered against mishaps and malfunctions. And the good news is that it covers devices you already use ie. For kids, you can create specific profiles. They will limit the content that the child sees, but also will disallow playback of certain types of shows and movies by rating. Max allows you to download your favorite shows and movies to tablet and mobile devices on the ad-free tiers. You will have to refresh content every 30 days. If you have the ad-free plan, you can download 30 titles. With ultimate ad-free, you can download The biggest draw for Max is the wonderful HBO library.

Cant sign into max on roku

Here's how to sign in. Need to switch accounts? To sign in to a different Max account, choose your profile upper right and then Sign Out. Once signed out, choose Sign In. Make sure Max is included with your internet, mobile, or TV package. To do this, sign in to your provider account on your provider's website and make sure Max is included. For more info, go to Can't connect your provider. You may need to periodically sign in to your internet, mobile, or TV provider account that includes access to Max. Here's how:. If you have an active Max subscription and get a Welcome back message, go to Fix a Max subscription issue.

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Max not working all of a sudden. Re: MAX Login password length. Roku needs to fix it. I did notice that I was turning the audio up more than usual, but I was just relieved to be able to access Max! What troubleshooting steps have you taken so far? Choose Apps and then the Settings icon. Make sure Max is included with your internet, mobile, or TV package. I don't have a "Clear cache" option. If an update is available, download it. The MAX app exits immediately after launch. I already tried this, it had no effect. Same issue here too.

Discovery WBD confirmed it was aware of the problems users were facing, and that HBO Max subscribers would continue to be migrated over to the new service in the coming days. A Max spokesperson also added: "You must always anticipate issues on a tech rollout of this scale.

If you don't get a Max Password Reset email, go to Can't reset password. Click the Edit icon next to Password. RokuERey Community Moderator. Issue seems to be with Roku. Now, sign in with your account email and new password. Go to Troubleshooting. I have about 8 roku devices and never had a problem with any of them. Tried through provider Spectrum. Scroll to the right and click Sign Out. Frequently Asked Questions.