Crisis hotline jobs

Complete appropriate documentation simultaneously during call in accordance with established policies and procedures. This position handles a high volume crisis hotline jobs calls, the calls come in continuously and Counselors are required to keep pace with the demands of the calls with minimal downtime in between calls.

Our helplines are a trusted access point where everyone can meet their essential health and human services needs across the state. We want to improve the connection to integrated, culturally appropriate, whole-person care. We serve clients throughout Washington state, with offices in Seattle and Renton. We offer fully remote and hybrid opportunities. Our Mission: To foster resilience and well-being for all by connecting people to accessible and compassionate support.

Crisis hotline jobs

Crisis Services is a mission-driven organization that exemplifies professionalism and excellence in the delivery of crisis intervention. We are consistently looking for individuals who want to be leaders in crisis intervention and community resources for those with a mental health crisis. We have designed our agency that prioritizes mental wellbeing above all else. Our team is dedicated to helping those during their times of need, no matter when that is. Our employees are what make Crisis Services the pinnacle of hour hotline care. Our team members are invested in learning about a mental health crisis, as well as investing in learning about each unique individual who calls our hotline. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Do you want to join an agency that is a leader in crisis intervention and community resources? Who promotes excellence in service delivery and strives to provide opportunities for professional growth? Crisis Services is a top-notch agency with a structured business plan that promotes personal growth and success not only for those who seek our services, but for those that work with us every day.

We want to improve the connection to integrated, culturally appropriate, whole-person care. You can still take back the day if you are feeling a little depressed or, overwhelmed or anxious.

The primary goal of the Crisis Intervention Specialist is to assess the risk of suicide, provide emotional support, and collaborate with the phone or text visitor on a plan for safety. Each day brings new challenges and new opportunities to change lives. We are hiring for evening, overnight, and weekend shifts. Shifts are 4. Each Crisis Intervention Specialist is expected to work between 3 to 5 shifts weekly. Training hours will vary.

If you or someone you know is struggling or in crisis, help is available. Call or text or chat lifeline. The number has trained staff to answer calls from individuals at risk for suicide as well as those experiencing other mental health and substance use-related emergencies. Calls are answered locally if there is a local call center. Mental health crisis calls may result in potentially dangerous and traumatizing outcomes when police are called, especially in historically marginalized communities. Despite their best efforts, dispatchers usually have not received specific training on how to handle mental health and suicide-related calls. Although law enforcement response is often not necessary or appropriate for mental health crisis situations, police are typically the first responders activated by calls. These counselors are highly trained to assist people in emotional distress or suicidal crisis. Vibrant Emotional Health, an MHA affiliate and administrator of the National Suicide Prevention Lifeline, has provided recommendations and defined the vision and mission of as follows:.

Crisis hotline jobs

Official websites use. Share sensitive information only on official, secure websites. The resources and information on this page are designed to help states, territories, tribes, mental health and substance use disorder professionals, and others looking for information on understanding the background, history, funding opportunities, and implementation resources for strengthening suicide prevention and mental health crisis services. If you or someone you know is struggling or in crisis, help is available. Call or text or chat lifeline. In , Congress designated the new dialing code to be operated through the existing National Suicide Prevention Lifeline. The Partner Toolkit is intended to facilitate partner efforts for collaborative and aligned communication planning. In , the U. Suicide is a leading cause of death for people aged years.

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View All Jobs. Generous paid time off. Depending on the risk level, determine appropriate linkage and referral which can range from information only to active rescue and dispatch of EMS and law enforcement. Crisis Services. Additional accommodations for the assessment are provided upon request. Attention to detail in daily communication and reporting. We are an equal opportunity employer and will consider all qualified applicants for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex including pregnancy , sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. This assessment will be completed on the candidate's personal computer. We are consistently looking for individuals who want to be leaders in crisis intervention and community resources for those with a mental health crisis. Actively collaborate with designated shift supervisors as needed. Actively facilitate placement from initial contact until final disposition or until successfully and appropriately delegated to another staff member. Requirements Basic Computer Assessment Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. Our employee's wellbeing and engagement are essential to us. While it is our intent to provide a consistent schedule, you may at times be required to work hours that vary and that exceed the number of hours in your normal workweek.

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We offer employees six counseling visits a year with our Employee Assistance Program. Type: OAuthException. Training hours will vary. Maintain a HIPAA compliant workspace both auditory and visual privacy at home that meets all company regulations. Problem displaying Facebook posts. Crisis Intervention Specialists must keep the CONTACT Slack network open at all times during the shift and readily communicate with supervisors and teammates Crisis Intervention Specialists must have ready access to a phone line with which they can make outbound calls to emergency services and other resources. The crisis specialist must be able to perform each essential duty in a satisfactory manner with or without reasonable accommodation. Our team members are invested in learning about a mental health crisis, as well as investing in learning about each unique individual who calls our hotline. Who promotes excellence in service delivery and strives to provide opportunities for professional growth? We also welcome applicants from Ohio, Texas, and Arizona for select fully remote roles. We have designed our agency that prioritizes mental wellbeing above all else. Hot spots are not allowed for our fully remote roles.