Customer portal tableau

Need help troubleshooting various problems? Find answers to the list of common issues and questions below.

A Deployment represents a named collection of licenses that are intended to be used or stacked in the same Product Environment for Tableau Server or the seats and features that are part of the same Tableau Cloud site. Deployments should be a coterminous collection of seats which are installed together as either an internal or external set of products. In summary, a customer deployment is a level of organization within a customer portal, and is used to organize a group of Tableau Server seats or Tableau Cloud seats. If needed, you can enable more than one Deployment of Tableau subscription products as your business grows. Customer Portal Overview video.

Customer portal tableau

If you are a new customer that recently purchased the Tableau Creator, you have been assigned a Tableau Cloud site which will be used to activate the Tableau Desktop or Prep software. Please review the end-to-end steps to identify the Tableau Cloud activation email and get you started. There is also a helpful KB if having trouble finding your email to get you started. You will be given a Tableau Customer Portal account in order to view your purchase, add additional purchases, and to contact Technical Support for assistance. If Elearning was purchased, the code or key will appear under the Licenses tab of the Customer Portal. New purchases for individuals and personal use will not need to manage users in the Tableau Customer Portal but on the Tableau Cloud site and this article will not apply. If you are a current customer using Login-base License Management, there will be no need to view or assign Desktop or Prep product keys to individual users. If your organization is still using legacy product keys to activate Tableau Desktop or Tableau Prep you will continue to manage users via the Tableau Customer Portal in order to assign product keys to specific users. The information below will also be helpful to add users to create or manage support cases, view invoices, or accounts, and assign or view Tableau Server license information. In order to manage users in the Tableau Customer Portal, you must be assigned the Administrator role. Please see the Additional Information section on all the roles available when assigning a user to the Tableau Customer Portal. To create a Portal Administrator , create the user with the Administrator role.

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A Deployment represents a named collection of licenses that are intended to be used or stacked in the same Product Environment for Tableau Server or the seats and features that are part of the same Tableau Cloud site. Deployments should be a coterminous collection of seats which are installed together as either an internal or external set of products. In summary, a customer deployment is a level of organization within a customer portal, and is used to organize a group of Tableau Server seats or Tableau Cloud seats. If needed, you can enable more than one Deployment of Tableau subscription products as your business grows. Customer Portal Overview video.

Customer portal tableau

Need help troubleshooting various problems? Find answers to the list of common issues and questions below. You can access the customer portal by selecting Customer Portal on our Login page , and using your Tableau account credentials to login. Step-by-step instructions can be found here. At purchase and renewal, product keys are available in the customer portal at 15 days prior to the contract date, even if the order payment is processed and completed earlier.

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Tableau Cloud Licensing. Where can I log in to my various Tableau accounts? View Third Party Cookies. The Case Administrator permission can be given to users with either the Administrator or Download Only role. Advertising Cookies. Dennis Seisun Member asked a question. Find and share solutions with our active community through forums, user groups and ideas. I am also IT and the coffee maker!!! Knowledge Article Number. In order to manage users in the Tableau Customer Portal, you must be assigned the Administrator role.

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If you renew a key after the subscription has expired, you will need to enter the new key into the product to activate once again. Let us know if after looking at this material, you have further questions. Save Settings Accept All Cookies. Does my key change when I renew my maintenance? Open a new case. You can choose whether functional and advertising cookies apply. Related Links. General Information We use three kinds of cookies on our websites: required, functional, and advertising. Your search did not return any results. Browse a complete list of product manuals and guides.