Diamond heaven birmingham

Still looking for that perfect gift to put under the tree for Christmas? Diamond Heaven is an established award-winning, family-run jewellers which diamond heaven birmingham customised and bespoke jewellery pieces in gold and platinum. It stocks thousands of engagement and wedding rings, diamond heaven birmingham, including the new and highly sought after 'Hidden Halo' collection. All are available in mined and lab grown diamonds where you can pick the perfect diamond with expert guidance and full valuation and certification provided on all of its pieces.

This site uses Cookies and collects some information about the products you like. Click to view our Privacy Policy. JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. Established in , Diamond Heaven is an award winning jeweller based in the U.

Diamond heaven birmingham

I should like to complement Ms Wilkinson in your Leeds Branch. Given she is part time and not long with you I was impressed with her depth of Knowledge. Equally important was her friendly and outgoing personality, key to a successful sales assistant. Helpful and at the same time professional. There is a glitch on the website whereby the image of the product shown is different to the one actually being ordered, so I inadvertently ordered the wrong product - I was going my the image. I have been trying to get a refund for the past 2 weeks now with very poor communication. Today Diamond Heaven have finally agreed to asses my return but that I will be responsible for covering shipping costs and have not even confirmed that I am eligible for a return. This is incredibly disappointing. Be careful when ordering - if you receive an incorrect product you need to cover postage costs yourself and navigate their nightmare of a customer service. It's a shame as the product itself is lovely, just not what I ordered. I would recommend to shop with another retailer - there's loads of discount diamond stores out there that offer the exact same thing, at the same prices but with better customer service. Our experience with Diamond Heaven went from bad to worse and ultimately tainted the early stages of our engagement. After receiving the ring we had to return it due to very obvious manufacturing imperfections, we waited 6 weeks for a ''brand new setting'' to be made but when it finally arrive, it was damaged and in a worse state than before. We had the examined by the National Associate of Jewelry who deemed it 'unfit for purpose' due to a handful of issues.

I booked a train and travelled to Hatton Garden, at which point I received a voicemail email saying that my appointment is for the Birmingham diamond heaven birmingham and the employee made a mistake when replying to my appointment request. My mate and I visited the jewellery quarter recently and was recommended to visit Crown Jules by a lady from another jewellers.

Wednesday 10am - 6pm. Thursday 10am - 6pm. Friday 10am - 6pm. Saturday 10am - 6pm. Sunday 11am - 5pm. Monday 10am - 6pm. Tuesday 10am - 6pm.

This site uses Cookies and collects some information about the products you like. Click to view our Privacy Policy. JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. Engagement Rings. Diamond Rings. Wedding Rings. Eternity Rings. Page 1 Showing Items 1 - 19 of At Diamond Heaven, our stunning selection of discounted diamond jewellery offers exceptional value for money without compromising on quality.

Diamond heaven birmingham

This site uses Cookies and collects some information about the products you like. Click to view our Privacy Policy. JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. A Diamond Eternity Ring is the ideal piece of jewellery to celebrate a long and happy relationship.

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To find out more, visit www. Story Saved. We returned the ring in its entirety and have gone elsewhere to find a new engagement ring. I explained again what I was wanting, A yellow round cut diamond. The engagement get together was in two days time which was insufficient to repair the manufacturing fault. I booked a train and travelled to Hatton Garden, at which point I received a voicemail email saying that my appointment is for the Birmingham store and the employee made a mistake when replying to my appointment request. Follow BirminghamLive. They seemed to have a vast collection of round cut yellow diamonds, which is just what I am after! The owner is total insensitive, in my opinion devoid of the sense of customer service, and not prepared to offer appropriate compensation for failures of his company. We are now having to issue legal proceedings to get our deposit back, our requests are being ignored. Established in , Diamond Heaven is an award winning jeweller based in the U. Latest Reviews Showing 1 to 20 of 23 results. After searching quite a few jewellers including local and high street I was struggling to find exactly what I wanted as my engagement yes I am very fussy!!

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I went for a coffee and waited. I Will be recommending Diamond Heaven to all of my family and friends and we will be back for our wedding bands. This is the perfect way to make your chosen ring just that little bit more special and unique and each can be customised to your own specifications whether it is metal or the diamond quality; the choice is yours. I had been looking around for a while and she took the time to talk through everything. Write A Review Ask A question. NEC Birmingham. Of course, I am sure many people have been delighted with their purchases. After tightening the claws I recieved it back with all 4 claws of set now and a scratch out of the platinum. In summary Diamonds are a significant purchase and you trust the supplier to supply diamonds at the colour, clarity and carat weight specified. The store reflected the modern slique design of their website too.