Direct.playstation.com

Please note, direct.playstation.com, direct.playstation.com details may take up to 48 hours to display after an order has been shipped.

Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. For more details, please see the returns refund policy. Once we receive your return, we will process it within 5 business days. If you returned your order for a refund, it may take up to 7 business days after the return is processed to reflect on your account. If you returned your order for a replacement, the replacement order will ship within business days after processing the return. Contact our support specialists for help with your direct.

Direct.playstation.com

Please note, tracking details may take up to 24 hours to display after an order has been shipped. See our Shipping FAQ for details. You will receive text messages when your package is on its way, out for delivery, and when it arrives. Please note, the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. Shipments receive updates at various points between pickup and delivery. Contact our support specialists for help with your direct. Support Home. Shipping and order support. Shipping and order support for direct. Check your order status When do orders ship? Delivery updates Return or replace Hold a package Delivery troubleshooting. How to check your order status Find your order tracking details through order look up or sign in to direct. Find the order in question and click on Track to view the details.

Need help? If you have an active pre-order, direct.playstation.com, you can modify the payment method associated with your pre-order anytime up to 8 days prior to the direct.playstation.com release date of the product.

You can pre-order some products on direct. Your credit card will be charged for your pre-ordered item once it is ready to ship. You can. When you check out, we pre-authorize your card for the total estimated amount of all items in your cart. Contact our support specialists for help with your direct. Support Home.

Free Standard Delivery on all orders. Conditions apply. Learn more. The PlayStation Experience. Discover even more reasons to shop with us. Play now, split in 4 interest-free payments with Klarna. Release Date:. Experience lightning fast loading with an ultra-high speed SSD, Up to fps with Hz output Enjoy smooth and fluid high frame rate gameplay at up to fps for compatible games, with support for Hz output on 4K displays. Tempest 3D AudioTech Immerse yourself in soundscapes where it feels as if the sound comes from every direction.

Direct.playstation.com

Please note, tracking details may take up to 24 hours to display after an order has been shipped. Find out when your direct. Please follow these steps:. Check your order status to confirm the items for each shipment. Orders may have multiple shipments and items. Please double-check the shipping package and inside the product box es. Sometimes items in the packaging may be missed. Please have your order number ready. If the packaging of your delivery appears to be damaged, please remove and examine the product to see if there has been any damage. If the product has been damaged you can set up a refund or replacement order by visiting the guides below.

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Your order didn't complete? Was this article helpful? Manage order. Please note, tracking details may take up to 48 hours to display after an order has been shipped. Age restricted. Contact PlayStation Support. Back to PlayStation. Please note, the replacement option will not be available if the product is out of stock. Any products returned must be sent back with the original packaging and include any manuals, cables, and accessories. Orders aren't shipped on Saturdays, Sundays or holidays. Refunds and replacement Initiate a return from My Orders. If you were signed in to the website when placing the order, you can also view your return status through My Orders. Initiate a return from My Orders Go to direct.

Free Standard Delivery on all orders.

You will receive text messages when your package is on its way, out for delivery, and when it arrives. How to hold a package at a shipping courier location Go to Order look up and select track my order. What went wrong? Cancel an order. Manage order Check your order status. Please follow these steps: Look for a note from your carrier to see if there were any delivery instructions. Age restricted. How to print a return label Go to Order Look Up and enter your order information. Enter your order information. Follow the on-screen instructions to complete your purchase. How to track a return or replacement Go to Order Look Up. I found the article confusing.