Ember mug warranty

Enjoy the holiday season without worry! We've extended our return window just for you, ember mug warranty. Orders placed on ember. We understand the importance of stress-free shopping during this festive season.

Thank you! Show Threads Show Posts. Go to Page Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. View detailed profile Advanced or search site with Search Forums Advanced. Does anyone have an Ember mug, 10 ounce?

Ember mug warranty

Our company philosophy pledges to emphasize quality over quantity every single time and that is our guiding principle in every single production decision that we make. Our goal with warranty is to provide owners with the peace of mind that they will be covered for days with the base limited warranty plus an additional days on the structural integrity. Part of our mission will always be to support owners correctly and having a strong warranty that goes along with the RV is important. Great products can have great warranties—and that will be the case with every single Ember RV that leaves our manufacturing facility. We are building a better RV by building a better RV company and part of building a better RV company includes providing our owners with a better warranty and offering them a better owner experience after the sale. The Ember team works to build the most sought-after independent RV brand, all while building a stronger team together. Join our mailing list to keep up with all the exciting news at Ember. Back to Stories. Next Story. Join the Ember team. View Open Positions. Let's keep in touch. Email Required.

You are responsible for all costs of packaging the product for return. How is support service from Ember? Enjoy the holiday season without worry!

How is support service from Ember? Add a video answer. Shoppers find videos more helpful than text alone. This file format is not supported. Videos must be at least 5 seconds. The file size is too big.

Important: Your credit card will NOT be charged when you start your free trial or if you cancel during the trial period. If you're happy with Amazon Prime, do nothing. At the end of the free trial, your membership will automatically upgrade to a monthly membership. Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges. Visit the Store. Ember was created to solve a simple, yet universal problem for coffee and tea drinkers. It all came from a disappointing, room-temperature cup of coffee and has grown into an elevated hot beverage experience. As a design-first company, we utilize our patented temperature control technology to allow the user to enjoy their hot beverage at exactly the desired temperature. The joy of precision temperature control in everyday life drives us to invent new products that transform how the world eats, drinks, and lives.

Ember mug warranty

Ember Mugs contain a lithium iron battery to power the heating element. But as with all batteries they lose their ability to hold charge over time. You cannot buy Ember Mug battery replacements and the base of the mug is molded closed and the battery cannot be accessed without destroying the mug. Ember Mugs comes with a 1 year warranty so if you battery is faulty you can send it back to them for a replacement. Sadly if you're outside of the 12 month window for the warranty then you'll either have to put up with a battery that doesn't last very long and just use the charging coaster to keep your drink hot or you'll need to buy a new Ember Mug. No, Ember does NOT offer replacement batteries for sale for their mugs. You cannot buy replacement batteries for the Ember Mug and you can't replace the battery yourself without breaking the mug. I search Ember's website to see if you can purchase a replacement battery and I couldn't find it anywhere on their website. The team actually got back to me really quickly within 14 hours which was nice.

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Ember Coffee Mug - anyone have one? The serial number is in very tiny print on the bottom of the mug. This was a gift a couple of years ago. Email Required. For any questions or assistance with returns, our customer service team is here to help. Enjoy it since you didn't pay for it. We encountered a problem while trying to upload. For more specific instructions on how to obtain warranty service on your Product, visit the Ember help website. View Open Positions. No Ember reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to this Warranty. Join our mailing list to keep up with all the exciting news at Ember. Location: Cleveland, Ohio 16, posts, read 19,, times Reputation: You can now submit your answer Less than 1 minute remaining 2 hours remaining 2 minutes remaining. Only email. A video can be up to 1 GB We encountered a problem while trying to upload.

For any purchase made directly through Ember. If you are unsatisfied from Ember. You may return any Ember product purchased on Ember.

My cup of coffee lasts about half hour so it does start getting cool. Video could not be loaded. Written answer or video required. Enjoy it since you didn't pay for it. Videos must be at least 5 seconds. If you have a Product that is not eligible for return under the Return Policy and are experiencing issues with the Product, we encourage you check whether the Product is covered by the Limited Warranty described below. In the event of such a claim, to the extent permitted by law, these are your sole and exclusive remedies. The Ember team works to build the most sought-after independent RV brand, all while building a stronger team together. My Mug stopped working 6 months after purchase. Quote: The Ember uses dual lithium-ion batteries. Great products can have great warranties—and that will be the case with every single Ember RV that leaves our manufacturing facility. Enjoy the holiday season without worry! They are sending me a new mug. The file size is too big. We understand the importance of stress-free shopping during this festive season.