Fitbit app crashing

Android version 7. Go to the Best Answer. Hello ysadgameturesgood to see you here in the Fitbit Community! My apologies for the late response.

The Fitbit app keeps crashing. Please help! Customer support could not find a fix. I have uninstalled and reinstalled, the app still crashes after the login process. I have uninstalled, rebooted my phone and reinstalled… same thing. I have uninstalled, rebooted, reinstalled and rebooted again… same thing. No matter what I have tried I can open the app after installing it and sign in then it crashes and then every time I try to open it again it crashes as soon as it starts to open.

Fitbit app crashing

April 6th the app stopped working. It tries to load then I get a message that the app stopped working. Sometimes it loads and attempts to sync, but then I get the message the app stopped working. One time the app claimed it could not find the tracker before it crashed. I restarted the Fitbit. I tried unistalling the app and reinstalling the app. Connected to wifi. Go to the Best Answer. Kure Sync your fitbit to make sure that the most recent exercise data is backed up to Fitbit servers. Now, assuming you're on Android, open Settings on your phone, go to Apps, go to Fitbit, go to Storage, and tap clear storage and clear cache.

View best answer in original post. I have deleted the app rebooted the phone

Get your Fitbit app running smoothly again with our troubleshooting guide. If the Fitbit app is crashing on your iPhone or Android device, worry not. We've gathered some promising solutions from the Reddit community to help you resolve this issue. Whether you own a Fitbit Versa 4 , Sense 2 , or any other Fitbit watch, you depend on the Fitbit app for numerous essential functions. However, when the Fitbit app keeps crashing, it can be incredibly disruptive to your daily tracking and monitoring routines. In this guide, we will provide potential solutions to resolve the Fitbit app crashing issue, and get the app running smoothly again. To fix the Fitbit app crashing issue, temporarily disable Bluetooth, Wi-Fi, and mobile data before launching the app, and then turn them back on once the app launches smoothly.

The fitbit app on my iphone 6, opens and will sync but then spontaneously closes. At first it wouldnt sync but after I synced my fitbit on my pc, it would sync on the app before closing. Hello ttak2 , have a warm welcome to the Fitbit Community, it's great to have you on board. Usually, when the app crashes is because it hasn't been updated lately. Please go to the App Store and tap on the Updates tab.

Fitbit app crashing

Android app has been crashing since update. When I try to open it immediately pops up a grey box saying "fitbit keeps stopping" and gives 3 options app info, close app, and send feedback. I've tried restarting my phone and uninstalling and reinstalling the app. Neither have worked. Agent said my device might not be compatible, but according to the website, it should work if my phone has android 10 update and my device is not listed as one of the ones known to have issues e. My phone already had the android 10 update and no other updates are pending. Agent's only other solution was to wait 24 hours. Go to the Best Answer.

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Or does it happen after opening the app? Did you mean:. Any ideas? I just purchases my Versa 1 week ago See: How do I update the app to the latest version? Keep on visiting the forums. Are they fixing that?? Start a new one or visit our Help Center. I have a Samsung Galaxy J3. Give it a thumbs up to show your appreciation! Took a minute to get the combo right but what ended up working was: forget device, delete app, restart phone, download app, sign in, and pair device and sync! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Thank you for posting the update here! Not finding a solution.

The Fitbit app serves as a vital companion to Fitbit wearable devices, enabling users to track their fitness progress, monitor their health metrics, and stay connected to a community of health-conscious individuals. However, encountering app crashes can be a frustrating experience that disrupts the seamless integration of wearable technology into daily life.

Start a new one or visit our Help Center. View best answer in original post. Finish the workaround by restarting your phone. Community Moderators ensure that conversations are friendly, factual, and on-topic. I hope the rest of your day is amazing and as always Happy Stepping! I restarted the Fitbit. Have you removed the Fitbit app from your phone, and re-installed? Post Reply. Same here - Samsung J5 Not applicable. Your patience and understanding while this is resolved is appreciated. In response to Kure. Customer support could not find a fix.