Fitbit versa stopped working

Hopefully one of these ten troubleshooting steps will help get rid of the problem. Fitbit has a great range of devices. Popular choices for fitness bands fitbit versa stopped working the newly released Charge 5 and the more discreet Luxe or Inspire 2. Then you have the Versa range for those after a smartwatch.

You are posting in Android App board, which is software app for all devices. But you are talking about firmware update, which is specific to a particular model, but you did not specify which model you have. Hi there, ChrisMoon. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa. I understand where your concern is coming from. JohnnyRow Thanks for trying to help!

Fitbit versa stopped working

If your Fitbit Versa watch is stuck on a black screen or not turning on, the first thing that you need to do is to restart it. Many times, this simple fix would turn on the Fitbit watch. Restarting the watch will not delete your data. To restart your Fitbit Versa series watch , press and hold the physical button on the device for seconds until you see the Fitbit logo on the screen. Then release the button. You might see the Alexa popup when you are holding the button. Ignore that and keep holding the button. Tip : For other Fitbit watches, press and hold all the available buttons on the watch. That is, you might have two or three buttons on some watches. Press and hold all of them. One of the most common reasons for Fitbit Versa watches not turning on is due to lack of battery power.

I spoke with customer service several times to no avail. It only works when it feels like it!

My left button wouldn't work on my Fitbit Versa 2. I went to settings and hit shutdown to restart it. Now it won't even start back up based on home button not working. This is a time drain as I've read every thread in this. Go to the Best Answer. Hi there, BJCC.

If your Fitbit Versa watch is stuck on a black screen or not turning on, the first thing that you need to do is to restart it. Many times, this simple fix would turn on the Fitbit watch. Restarting the watch will not delete your data. To restart your Fitbit Versa series watch , press and hold the physical button on the device for seconds until you see the Fitbit logo on the screen. Then release the button. You might see the Alexa popup when you are holding the button. Ignore that and keep holding the button. Tip : For other Fitbit watches, press and hold all the available buttons on the watch. That is, you might have two or three buttons on some watches.

Fitbit versa stopped working

I purchased a versa in March It worked well until about two months ago. Over the last 60 days it started to report my resting heart rate to be much lower than it really is. Then, it stopped working completely. I placed it in its charger and it never lit up. I kept it in the charger for more than 24 hours. I tried a soft reset a few times without success.

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Not applicable. Unfortunately no help or advice from Fitbit. If you're having syncing difficulties, please see Why won't my Fitbit device sync? Called customer support since it was still under warranty and they made me do some charging tests and after few days they were able to see that it was not holding charge. Time to look for another brand! Post Reply. If not it will refuse to wake up when you raise your wrist The screen wake setting can be set to manual or auto. All forum topics Previous Topic Next Topic. To perform the factory reset, please try the steps below in the order listed:. Is there anything else that can be done? I have owned 4 and only one the Alta has functioned more than 2 years.

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Since then the device is dead and Fitbit team is offering no help at all as the device is a few months out of warranty. April it died again completely and after multiple attempts I have still not been able to get Versa come back to life. Thanks for sharing the otucome of your issue. That is the case for all wearables, whether they are an Apple Watch, a sporty Garmin or a sleek Samsung watch. Hi all, got in contact with Fitbit, explained my issues and sent video evidence of the issue at hand. Show only Search instead for. Essential reading : Top fitness trackers and health gadgets Generally Fitbits are pretty reliable. If none of this works, there is the chance your Fitbit is faulty or there is a problem with the charger. Did you mean:. If your Versa 2 display is unresponsive, try restarting it by doing the following:.