Hive receiver red light

In order to proceed with your order and installation we will need some photos of specific areas of your property. Don't worry, we will guide you through the whole process. The next stage on the road to EV charger installation is a call with an expert British Gas EV engineer — please tap here to book your appointment. Before installing your EV charger, hive receiver red light, we need to send an engineer round to collect more info about your home - please tap here to book a visit.

Skip to Navigation Skip to Main Content. Toggle Menu. Sign in to ask the community. Information Question. What to do if your Hive Receiver has a red status light.

Hive receiver red light

If your Hive Thermostat Mini is showing offline in your Hive app, it means it has lost connection to the Hive Receiver. Follow these steps to get it back online: Check out this useful video for tips on how to get your Hive Thermostat back online:. Step 1 Pull the Thermostat away from the backplate, lift up off the hooks that hold it against the wall and turn the thermostat over to reveal the batteries. This will turn the thermostat off and on which should help establish a connection to the receiver. The thermostat should then display a 'Reconnecting' message. Step 5 Once you see an inside temperature again, try to turn the heating on. Restart the hub by switching it off at the wall socket and switching back on again. Give the hub minutes to reboot and then go to the dashboard in the app and refresh the page. The 'offline' message should no longer be showing for heating. If the 'offline' message is still showing, please follow the below steps:. All the lights on the receiver will then go out. Step 3 Remove a battery from the thermostat. Step 5 Hold the central heating button down on the receiver until the status light is flashing pink. Release the button and then hold it again until the status light is double flashing amber.

The thermostat will then finish pairing and rest on the inside temperature screen. Keep these buttons held down together until the thermostat display says 'Welcome, searching'.

Log in or Sign up. Screwfix Community Forum. Hive receiver blinking, boiler not switching on Discussion in ' Electricians' Talk ' started by MattEster , Oct 2, Hi all, I installed my Hive thermostat today and have wired the receiver to existing cabling. I put black into 3 which is heating on, brown into L which is permanent live, and grey into N which is permanent neutral. MattEster , Oct 2,

Skip to Navigation Skip to Main Content. Toggle Menu. Sign in to ask the community. Information Question. What to do if your Hive Receiver has a red status light. If your receiver has a red status light this means it has lost connection to your thermostat. This could be due to poor signal between your devices or flat batteries in your thermostat. You may also see your heating showing as 'offline' in the Hive app. When this happens, you can still turn your heating and hot water on and off by using the buttons on the receiver.

Hive receiver red light

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Give the hub minutes to reboot and then go to the dashboard in the app and refresh the page. Restart the hub by switching it off at the wall socket and switching back on again. Accept Learn More By continuing to use this site, you are consenting to our use of cookies. Step 5 Once you see an inside temperature again, try to turn the heating on. Check your Hive Hub is placed correctly by following the guide here. No, create an account now. If this does not resolve your issue, please return to this article, and follow the guidance below. The thermostat will then finish pairing and rest on the inside temperature screen. Step 7 Wait 5 minutes and then go to the dashboard in the app and refresh the page. If the 'offline' message is still showing, please follow the below steps:. The receiver status light will then turn green. Keep these buttons held down together until the thermostat display says 'Welcome, searching'. If your Hive Thermostat is showing as offline in your Hive app, it means it has lost connection to the Hive Receiver.

In order to proceed with your order and installation we will need some photos of specific areas of your property.

Works With. Hive Motion Sensor. Featured Articles How do I turn my central heating system off? Why is my boiler turning off before my home has reached target temperature? Step 5 To reset the thermostat, hold the thermostat in your hand with the back facing you. Step 5 If the heating is on you will see a flame image on the display. Follow Following Unfollow. Step 7 Put the battery back in the thermostat, the thermostat should display the 'Welcome, searching' message again. Information Question. The thermostat will then take you through a welcome tour. Number of Views What to do if your Hive Thermostat is offline What to do if your Hive Receiver has a red status light. Check your Hive Hub is placed correctly by following the guide here. Sign in to ask the community. Heating General Help.