How to extend shopee guarantee

Worried about the increasing number of false claims of missing orders affecting your seller ratings on Shopee? As ofShopee had over million active users and 2. But all of these numbers only racked up owing to the many stand-out features that the platform offers. One of them is the Shopee Guarantee Feature.

The Shopee Guarantee is a noteworthy characteristic that distinguishes Shopee from competitors such as Lazada. It provides buyers with a sense of assurance about online purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective merchandise. Essentially, Shopee Guarantee works by retaining payment for a seller and releasing it only when the buyer acknowledges that the order has been received in excellent condition. If the item proves to be unsatisfactory, the buyer can request a refund through the Shopee app. If buyers have not yet received their orders, Shopee will grant them a one-time, three-day extension of the Shopee Guarantee period at no additional cost.

How to extend shopee guarantee

Shopee guarantee is a feature which ensures that the buyer will receive their orders. How does Shopee guarantee works and how to extend it in Malaysia? Do you want to know more about it and about Shopee Malaysia? Shopee as the leading ecommerce marketplace in Malaysia has a guarantee feature in the Shopee App so what is Shopee guarantee? Shopee Guarantee is a feature where Shopee will require the buyer to pay upfront for the orders they make and release the payment to you seller once your buyer completed their order. When doing online shopping, you have to pay the order amount first before your order is shipped. Once your payment is verified, the seller will pack and ship your order. You will also receive a notification when the seller input the tracking number of your order. Once the products are being delivered, you are given 3 days to check on your order condition and request for a Shopee guarantee refund. Of course you can!

This unwavering commitment to buyer satisfaction has earned Shopee a reputation as a reliable e-commerce platform that prioritises the interests of its customers.

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Shopee Guarantee is a feature that protects both buyers and Sellers against fraudulent transactions to keep online shopping and selling safe and easy. It protects users by holding the payment to Sellers until the Buyer confirms the receipt of the order. Once the Buyer accepts the order, the payment will be released to the Seller. However, if the buyer did not accept the order within the given leeway, payment will be released to the seller. If an order has NOT been shipped:. Otherwise, the order will be automatically canceled and payment for non-COD orders will be refunded to the buyer at the end of the Shopee Guarantee period. The buyer is allowed a one-time 3-day extension of the Shopee Guarantee period per order if sellers have not yet shipped out the item. If an order has been shipped:. Otherwise, the payment will be automatically released to the Seller at the end of the period. Otherwise, the payment will be released automatically to the Seller.

How to extend shopee guarantee

Shopee Guarantee is an arrangement where Shopee holds the order payment in escrow until fulfilment is complete. Payment is released to you once the buyer has acknowledged receipt of the order. Payment will then be released to you. The Shopee Guarantee period is calculated based on seller's [ Days To Ship ] and [ Estimated Delivery Time ], starting from buyer payment confirmation time:. Buyers will need to confirm they had received order or request for refund within the Shopee Guarantee period, otherwise the payment will be automatically released to the Seller at the end of the period. Sellers need to ensure that they have shipped the order out within the Shopee Guarantee period otherwise the order will be automatically cancelled and payment will be refunded back to the Buyer at the end of the period. Buyers are allowed a one-time 3-day extension of the Shopee Guarantee period if they have yet to receive their products. Where necessary, asking buyers to Extend Shopee Guarantee allows you more time to fulfill the order:. Seller Education Hub.

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But if you do not request the Shopee refund, it will be completed automatically through the expiry of the Shopee guarantee and release the payment to the seller. Sellers who embrace this valuable program can expect to reap the rewards of increased buyer confidence, protection against fraudulent activities, access to a wider customer base, a competitive advantage, and the satisfaction of contributing to a thriving e-commerce ecosystem. By that, you will need the help of Ginee Malaysia because Ginee can help manage your online stores in Shopee and even other marketplaces or ecommerces at once in a single dashboard. Garnet Rd. Once the products are being delivered, you are given 3 days to check on your order condition and request for a Shopee guarantee refund. Out of Stock Indicator. Try Locad today. By providing buyer protection and ensuring high standards among sellers, the program promotes trust, transparency, and accountability throughout the e-commerce ecosystem. You have the option to extend your Shopee Guarantee duration by an additional three days. The request should only be made during the Shopee Guarantee Period. What are you looking for? With Shopee Money Guarantee, payments are held in escrow until both the buyer and seller agree that the transaction is complete. It is a strategic step that sellers can take to enhance their online presence, boost sales, and foster a positive reputation within the marketplace. So how does Shopee Guarantee transform the e-commerce experience? Do you want to know more about it and about Shopee Malaysia?

Have you ever worried about online transactions going south? Shopee Guarantee is a program formed to build and uphold trust between buyers and sellers.

It depends on where the seller and buyer are located, and also the traffic that might happen too. Locked Stock Reservation. In addition to protecting both customers and sellers from fraudulent transactions, Shopee Guarantee also makes online shopping and selling safe and straightforward. Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. But all of these numbers only racked up owing to the many stand-out features that the platform offers. Click Here to Try It for Free! This function is only available once per order. It ensures that buyers receive the products they ordered and that sellers are paid for their products. Of course you can! Take advantage of all of the wonderful features offered by Ginee Philippines by signing up right now! So how does Shopee Guarantee transform the e-commerce experience? Once you extend the guarantee, it can only be cancelled when you receive the order and click order. Are you an online seller that has lots of stores from multiple marketplace like Shopee and Lazada?