How to refund game pass on xbox

Home Home. Digital Game Purchase Refund Terms. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below.

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded.

How to refund game pass on xbox

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Note: If you can't request a return or get a prepaid shipping label for your return, contact support. You can request a return or exchange on your Microsoft account Order history page. Open Order history. For detailed information about return and refund policies, see Microsoft Terms of Sale. When you make a qualifying return, we'll credit the full amount, less the original shipping and handling charges. Refunds are generally processed within 3—5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option. Return labels expire after a certain time, contact Sales support for assistance. In Australia, this return information does not affect any remedy you may have under the Australian Consumer Law. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, please wait a few days.

Microsoft Insiders. Refunds and exchanges. To cancel or turn off recurring billing and to check refund eligibility from your mobile or desktop browser:.

Xbox Game Pass Core is the latest addition to gaming subscription services. This service gives you access to an ever-updating catalog of AAA blockbusters and indie titles on both Xbox and PC that you can explore and play anytime. Nonetheless, if your gaming hours have reduced, you want to save on extra expenses, or you're venturing into new platforms like mobile gaming , the Xbox Game Pass Core may not present the best value for your money. If so, this guide walks you through every step of the cancelation process and answers common questions about your Xbox Game Pass Core subscription. You can also access some of Microsoft's iconic franchises, including Gears 5, Halo 5: Guardians, Fable Anniversary, Bethesda hits like Fallout 4 and Dishonored 2, and standout indie titles as a cherry on top. The service updates with new games, so there's always something new to try. You can also switch between playing on Xbox and PC, making it easy to play how you like.

Contribute to the Xbox forum! March 14, March 11, Hey gamers! Are you experiencing a problem with a specific game? When you open the page, go to the "Help with games" section in order to find the right path to look for help. Additional information on Game support can be found here: How do I get the right game support? January 12, Ask a new question. I have been paid for the Xbox Game Pass today, 7th October , wrong account, total mistake and I want to refund it.

How to refund game pass on xbox

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:. Available for the last subscription renewal charge for subscription terms greater than one month.

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Refunds are applied to the original payment option. When you open the page, go to the "Help with games" section in order to find the right path to look for help. When you request a refund for these products, and depending on the purchase or content type in determining refund eligibility, we consider a variety of factors like time since date of purchase, time since release, and use of the product. Request a refund for digital games. After canceling your Xbox Game Pass subscription, purchased games remain yours, but access to non-owned Game Pass titles ends. Refund eligibility. Things often go a lot faster when we know you. If you have trouble canceling your Game Pass Core subscription after following the above steps, it's most likely due to one of three things. If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Questions about a refund email?

Contribute to the Xbox forum! March 14, March 11,

Request a refund for digital games. For more info about digital game pre-orders, see:. Yet, as your gaming tastes shift, exploring alternative platforms might pique your interest. Prevent unauthorized purchases on Xbox consoles. For more info, go to:. Pre-order Xbox digital games in the Microsoft Store. Sign in with Microsoft. Digital Game Purchase Refund Terms. Countries have different prorated refund policies, and eligibility varies based on subscription length. Sign In. If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. You can request a return or exchange on your Microsoft account Order history page. Never buying a Microsoft product again if I can live without it.