Hp printer not connecting to wifi

Many HP printers have a Wi-Fi setup mode that helps you connect your printer to a network. This mode is enabled for two hours during first-time printer setup. Restore Wi-Fi setup mode if the printer is not found during software setup or when the connection is lost.

Check for network and connection issues if you cannot print or scan with a wireless HP printer. Restart your computer or mobile device, printer, and router to clear any error states. Disconnect your computer or mobile device from the network name SSID , and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved. You do not need to continue troubleshooting. Press the Power button to turn off the printer.

Hp printer not connecting to wifi

Still need help? Try these automated solutions. Sign in or create an HP account to connect with a live agent may require an active warranty. This product cannot be identified by serial number alone. Please provide a product number as well. Enter your model name or serial number to find drivers and manuals specific to your device. Search by issue to find step-by-step guidance for diagnosing and solving most printer issues. Wireless printer issue. Wireless printer issue Troubleshooting HP wireless printer? A range of common wireless printing problems can impact your printer connectivity such as:. Can't connect to HP wireless printer Can't find HP wireless printer on network Flashing blue light on the wireless printer. Error printing from HP wireless printer Error setting up the wireless printer.

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If your printer cannot connect to HP Instant Ink, it stops printing and displays a message. Printers enrolled in Instant Ink require an active internet connection for Web Services to function properly. Web Services uses the internet to enable communication between your printer and its web-connected features, such as ink level and page count monitoring. Disconnecting your printer from the internet for an extended period of time or using a USB-only connection can temporarily limit what the printer can do until the internet connection is restored. Note: Disconnecting your printer from the internet for an extended period of time or using a USB-only connection can temporarily limit what the printer can do until the internet connection is restored. Additional support options. Try one of our automated tools or diagnostics.

Check for error states and connection issues if the printer status is Offline or Printer is unavailable. Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved. Restart your computer or mobile device and the printer to clear any error states. If you are using a network printer, restart the router. If your printer connects to a Wi-Fi network, disconnect your computer or mobile device from the network name SSID , and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved. You do not need to continue troubleshooting. Press the power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer and from the power source.

Hp printer not connecting to wifi

Many HP printers have a Wi-Fi setup mode that helps you connect your printer to a network. This mode is enabled for two hours during first-time printer setup. Restore Wi-Fi setup mode if the printer is not found during software setup or when the connection is lost. On the printer control panel, touch the Setup icon or Wireless icon. Your control panel might look different than the following example, but the steps are the same. If a confirmation prompt displays, touch Yes. Wait 60 seconds until the Wireless light blinks blue. Within two hours, return to the app or software to find and add your printer and complete the setup. Use the Cancel and Wireless buttons to restore Wi-Fi setup mode. Press the Cancel button to ready the printer.

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Search our support articles Search by issue to find step-by-step guidance for diagnosing and solving most printer issues. Additional support options. Try to print. Example of restoring Wi-Fi setup mode from a touchscreen left and with button presses right. Printer connection: If the wireless light or icon is solid and blue, the printer is connected to the network. If page load time is slow or intermittent, turn off or pause any other streaming devices connected to the network. Download the HP Smart app from Within 2 hours, close and re-open HP Smart, and then add the printer again. Open the list of available networks on the computer or mobile device and make sure it is connected to the correct network. Note: Your control panel might look different than the following example, but the steps are the same. If your printer is not found, continue to the next step. Check for network issues and review setup requirements if your wireless printer is not found during setup with HP Smart. Printers without a touchscreen control panel: On the control panel, press and hold the Wi-Fi button for 5 seconds until the light starts flashing. Try one of our automated tools or diagnostics.

Reconnect a previously installed printer to the Wi-Fi network if you purchased a new router, changed your Internet Service Provider ISP , or changed your network name and password. Use the network or wireless settings on the printer touchscreen to connect it to your Wi-Fi network. Use the Wireless Setup Wizard from the printer control panel to connect the printer to your Wi-Fi network.

Example: CNA Identify your printer Enter your model name or serial number to find drivers and manuals specific to your device. Get in touch with one of our support agents. Try these automated solutions. Check the connection to make sure the same network is used by the printer and the device. If Wi-Fi does not turn on while using the wired connection, disconnect the Ethernet cable temporarily to enable Wi-Fi. This connection is temporary and required to set up the network. A printer connection cannot be established over public or guest networks that require a guest login or confirmation of use, such as networks used in schools, hotels, or coffee shops. Inkjet printers with a control panel menu: Open the Wireless , Network Settings , or Setup menu to locate the list of available reports. The router configuration page lists the current login information. Diag survey container. Move the router to a central location in the home, or add a range extender to improve signal strength farther away from the router. Printers with a touchscreen control panel: On the control panel, open the Wireless or Setup menu, select Network Setup or Settings , and then select Restore Network Settings.