Hsbc security key activation

We take your online safety very seriously.

It is roughly half the size of a credit card and looks a bit like a calculator. It uses advanced technology to give you a unique passcode every time you log on. Throughout history, people have always found ingenious ways to protect what's important to them. It's the same online. The Secure Key is a two-factor authentication device that will help protect you from online banking fraud. Devices like these are commonly being used for secure transactions all round the world. With this technology you can enjoy far more secure online banking services.

Hsbc security key activation

If you need any help with accessing online or mobile banking, please check out our help tool below before going any further. Activating your Secure Key. Physical Secure Key - You'll need to have received your physical Secure Key this could take 10 working days from the time you've requested. You can set up app access on up to 3 different devices. To do this:. If you have access to the app through a device you no longer use, you should remove it via 'Manage devices'. To do this, go to the Profile section of the app and select 'Security and generate security code'. If you're using online banking, select 'Account services' in the top menu to find 'Manage devices'. Alternatively, you can contact us on so we can remove the device for you. This will prevent fraudulent access to your accounts.

Don't forget, you'll no longer be able to use your Physical Secure Key. If you don't have it, you hsbc security key activation request a new one onscreen Enter the serial number on the back of your security device Follow the onscreen instructions to create a PIN and generate your first security code You have 60 days to activate your Secure Key.

If you use mobile or online banking, a Physical or Digital Secure Key gives you added protection against the threat of fraud. The Secure Key generates a temporary code, meaning only you can access your accounts online. Fraud alert: Never give out your security codes to anyone. Criminals pretend to be people you trust like a company you pay bills to, HSBC or even the police. To find out more, visit our Fraud Guide. If you can't use the Digital Secure Key, and you'd like to discuss other Secure Key options, call us on 00 61 61 or contact us via Live Chat not available on mobile. Check your date and time settings on your mobile device.

Watch this video to learn more. Note: You will still need the physical security device in some situations, such as resetting your Mobile Security PIN, so please continue to keep it in a safe place. For details, please click here. Note: Fingerprint or facial recognition is available on certain mobile device models only. When you have multiple company profiles and Business Internet Banking BIB usernames, you can choose to access multiple profiles with one username.

Hsbc security key activation

It is roughly half the size of a credit card and looks a bit like a calculator. It uses advanced technology to give you a unique passcode every time you log on. Throughout history, people have always found ingenious ways to protect what's important to them. It's the same online. The Secure Key is a two-factor authentication device that will help protect you from online banking fraud. Devices like these are commonly being used for secure transactions all round the world. With this technology you can enjoy far more secure online banking services. Two-factor authentication, means you not only need a password or PIN, but you also need a device unique to you, like the Secure Key. The code you need to input online is displayed on the device and therefore seen only by you.

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It should last 5 years with average use. And that's it. Don't worry - there's still approximately 1 month of power remaining. Small and portable - It's about the same size as a credit card so it should easily fit in a wallet or purse. You'll need to download it if you don't have it. Generate security code. Our Digital Security Promise. If your Secure Key has a low battery, you can still use this to access online banking for 30 days until you have to activate your new one. Please re-enter your chosen PIN. Fraud alert: Never give out your security codes to anyone. If you use online or mobile banking, our physical or Digital Secure Key gives you added protection against fraud. Please enter another PIN. We're here to help you. The entered PIN is incorrect. How do I set up the mobile banking app on a new device?

At HSBC, our priority is always to provide your business with the highest levels of online protection. The Digital Security Device or physical Security Device gives you added protection against fraud by generating temporary codes for logging on, making payments and authorising changes on Business Internet Banking.

The Secure Key has been designed so that it is small enough to carry in a wallet or purse with your cards or attached to a key ring. For example - you should avoid using or It's easy to share your ideas, stay informed and join the conversation. Alternatively, select 'Log on' above and enter your username, you should see directions on what to do next. Press the yellow button and repeat the steps to set up a PIN. The Secure Key is a two-factor authentication device that will help protect you from online banking fraud. To make sure you follow the right steps, go to our digital banking help tool and select the most appropriate option from the ones presented. To save battery power, Secure Key will automatically power off. Check our list to see what you need to do if you see an error code. Alternatively, you can wait for the options and select option 2. You'll be able to remove your devices here. This link will open in a new window. How do I set up a new Secure Key?