Ikea returns policy uk

Only dirty, stained, damaged, incomplete or altered products are excluded from the IKEA return policy. If you return plants, custom-made worktops, 'Re-shop and Re-use' products, food or if you bought the product abroad, we will ikea returns policy uk you with a refund card. Besides these product types, we will refund you back to your original payment method, ikea returns policy uk, or onto a refund card if you prefer. Sometimes it's hard to keep track of your receipts.

You can return many unopened IKEA products within days, for a full refund. No rush, no complicated conditions. We are unable to offer refunds or exchange for custom made worktops, food or drinks. Unless faulty, we may refuse the return or only offer a refund card if the returns criteria are not fully met. It takes time for you and your new mattress to get used to each other.

Ikea returns policy uk

You can return your unopened IKEA products within days for a full refund. We can also help with collection from your home. Need help with getting your product back to IKEA? You can contact us for a collection of the product. If you choose home collection, you will have to disassemble and package the product, however it doesn't need to be in the original packaging. A collection fee will be deducted from your refund. You find our return policy here with more information. If you want to book a home collection please contact us. You can return any items you receive within days of the date of purchase to any of our stores, or via Parcel Return for smaller items. You can return small items ordered online, free of charge using our Parcel Returns Service. Parcels must conform with the maximum weight and size restrictions, and the items be in their original packaging.

What particular parts of our answer do you find unsatisfactory or unhelpful? Faulty ikea returns policy uk — If your item is within its guarantee, usually 1 year unless otherwise stated, you can return the item to a store for a replacement or refund, or contact us and we will discuss options with you. The Yodel service is only available for purchases made online.

Please note:. We have several different ways you can return products to us. For full details please view our Return policy. Depending on the issue, there are several options available:. Alternatively, you can return the entire item for an exchange or a refund.

You can return your unopened IKEA products within days for a full refund. We can also help with collection from your home. Need help with getting your product back to IKEA? You can contact us for a collection of the product. If you choose home collection, you will have to disassemble and package the product, however it doesn't need to be in the original packaging. A collection fee will be deducted from your refund.

Ikea returns policy uk

Please note:. We have several different ways you can return products to us. For full details please view our Return policy. You can return your product in the IKEA store of your choice, even if you bought it abroad. We will offer you a refund onto a refund card. To make it easier for us to process your request, please have your proof of purchase ready.

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Back to top Share. Only dirty, stained, damaged, incomplete or altered products are excluded from the IKEA return policy. The text is relevant but not helpful. If you return plants, custom-made worktops, 'Re-shop and Re-use' products, food or if you bought the product abroad, we will refund you with a refund card. If you purchased IKEA furniture and are having difficulty assembling it, you don't have to return it! What particular parts of our answer do you find unsatisfactory or unhelpful? Can I cancel and return an order I placed online after delivery? Can I return an opened or assembled product? If you are unable to collect your order, do not fear. Sometimes it's hard to keep track of your receipts.

You can return many unopened IKEA products within days, for a full refund. No rush, no complicated conditions. We are unable to offer refunds or exchange for custom made worktops, food or drinks.

When you've found your perfect match, you can sleep easy for years to come with our free year guarantee. If you no longer have the assembly instructions then copies can be found on the product page, see for more information. Contact us. What particular parts of our answer do you find unsatisfactory or unhelpful? Comments … Sign in or create your Guardian account to join the discussion. Frequently asked questions. Terms and conditions for our guarantee can be found in our guarantee brochures. Faulty items, under guarantee IKEA offers a generous guarantee policy. You only need to take the faulty part to a store with your receipt and we will exchange this for you. The text is confusing to understand. Do you provide extra or replacement fittings? Try one of the related articles below. You may exchange your mattress once within 90 days if you don't love it, provided that it is not dirty, marked or damaged. Please note: Refunds will always be made back to the original method of purchase.