Microsoft xbox refund

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, microsoft xbox refund, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product.

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:.

Microsoft xbox refund

When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days. Depending on the bank, it can take a few days to process the refund. Note: If you don't see a refund, that is because you cancelled your subscription outside the refund eligibility period. You can check the status of your return or exchange on your Microsoft account Order history page. You can check the status of your refund on your Xbox order history page. For pre-sales support, or issues with purchasing, contact Sales support. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Microsoft subscription benefits.

Refund eligibility. Not all subscriptions are eligible for a refund.

Home Home. Digital Game Purchase Refund Terms. Sign in to Xbox on your device. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds. Help with giving digital games as gifts.

When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days. Depending on the bank, it can take a few days to process the refund. Note: If you don't see a refund, that is because you cancelled your subscription outside the refund eligibility period. You can check the status of your return or exchange on your Microsoft account Order history page.

Microsoft xbox refund

Home Home. Request a refund for digital games. Questions about a refund email?

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Refunds are generally processed within 3—5 business days after we receive your item and find it eligible for a return. When you request a refund for something you purchased from Microsoft Store, you can track its status online. Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied. Easy to follow. Additionally, refunds do not apply to all games, including:. Payment options and updates. Sign In. Request a refund for digital games. How to get service for Surface. Did this resolve the issue? Home Home. Fortunately, all is not lost, as Xbox owners who have made digital purchases can get a refund on a game. We commit to clearly communicating our policies and making our processes simple and easy to understand. Resolved my issue. Submit feedback.

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return.

To refund a game on Xbox:. Troubleshoot Microsoft Store in Windows. Refunds and exchanges. Help with giving digital games as gifts. Home Home. Submit feedback. You have multiple accounts. Not all subscriptions are eligible for a refund. Open Order history Find the product. Microsoft security. Microsoft will not accept returns of purchases of Microsoft products or other products purchased from another retailer. Open Order history. As mentioned above, getting a refund is not complicated, but certain criteria must be met for success. Refund Request Process. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software.