My virgin media contract

Looking for our terms and conditions? You've come to the right place. We've set it all out in black and white.

Broadband, TV and phone. Broadband and phone. Broadband and TV. Student broadband. Broadband only. Broadband for gamers.

My virgin media contract

Click here to view our Terms and Conditions. You may have contacted Virgin Media by phone, online or in-store to place your order for our services. We will confirm the receipt of your order for our services to you. Our team will begin the process of activating or installing your services. Your contract continues unless terminated by you or Virgin Media. Unless otherwise stated in our communications with you or other documentation that we provide to you, the minimum period of your Contract for our services is twelve 12 months starting on the date we activate your services. This may be 18 months for some customers. If you wish to add to or remove some of your services you can click here to see your options or call to discuss your options. Whenever you request additional services or make a change to a bundle of our services, your minimum period may be extended for a period of twelve 12 months from the date Virgin Media activate the additional services, or activate the change to your bundle. Your sales agent will advise you of this prior to completion of the order. If you wish to move home you may be able to bring your equipment and service with you, subject to availability of the services in your area. To learn more about moving home click here to go to our Moving Home web guide or call our dedicated House Move Team on ,Monday - Friday 9am to 5pm. The equipment is provided for use by residential customers and are for residential, non-commercial use only. To learn more about our equipment and technical support click here.

Your contract will begin when your Smart Home Pack is installed and will continue until you tell us you no longer want it or we cancel it. The TV fraud and anti-piracy stuff, my virgin media contract. Please look out for the envelope on the top right of your web browser or if you are using a mobile device it will be located under your profile icon.

But if you decide not to, you can change or cancel your package through one of the options below. This is stuff like saving important emails from your Virgin Media account, as it will be closed 90 days after you have been disconnected. If your account is in credit, the amount will be refunded to you 45 days from your disconnection date we need this time for everything to be updated with any additional charges or credits once your account has been closed. Learn more about your final bill. The Virgin Media kit is part of the service we provide, so we may ask you to return it including remote controls and power cables.

Log in to change package. Boost your broadband speed by upgrading your existing package and get more from our fibre broadband with faster streaming, downloading and gaming. Watch Virgin TV on your telly, online and on the go. Any TV package you choose, you can add even more live sports, kids or Asian TV channels and shows you love. Log in to add TV. Customise your Virgin Media package to make it truly yours, or choose from one of our brilliant sport bundles. Fetch the popcorn! With 11 dedicated film channels and new movies added every month, Sky Cinema is a serious upgrade to your home entertainment.

My virgin media contract

Broadband, TV and phone. Broadband and phone. Broadband and TV. Student broadband.

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Landline calling features. I've searched the forum and online and there are contradictions, so I'm wondering, will my contract only start when I plug the kit in and get connected and can I do this at a later date? Gaming Support. Our Freestyle contracts are split into two parts. World Unlimited Talk provides unlimited free calls to local, national and Irish mobile numbers and to mobile and fixed landline numbers in 22 international destinations. If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies. I want to cancel. Cancellation of your Smart Pack contract or Broadband service will result in the termination of your Smart Device Pack, with the full outstanding amount due 30 days from date of termination. Yes, we give you the freedom to increase or decrease your allowances once a month. At the end of your minimum period we will reduce the price of your plan by moving you onto the nearest equivalent pay monthly SIM only plan, taking into account any discounts or offers agreed with you when you signed up to this agreement and any price adjustment that has occurred during in that time. If your account is in credit, the amount will be refunded to you 45 days from your disconnection date we need this time for everything to be updated with any additional charges or credits once your account has been closed. Find out more about your options and how to manage your Virgin Media contract in this article.

Web pages just keep sending me round in a loop, the chat is useless and gets stuck in a loop trying to get me to sign in and confirm. Just trying to find out how long I have on my contract and details. Thanks for reaching out, apologies you are having issues in obtaining your contract details.

Not a problem. In order to avail of this bundle, customers must sign up to Direct Debit at the point of sale. Estimated Mobile network speeds. All Participants must claim within 30 days of purchase. A fair usage policy of 6, minutes a month applies. Understanding my O2 Contract on a Volt package. What happens during my disconnection? How will Virgin Media deal with a complaint? Additional information about our broadband. Your security key This is in one of the emails we sent out just after you ordered your phone.