Nest keeps disconnecting from wifi

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. November 1st,

Can't connect your Nest thermostat to the Nest app? It's probably your Wi-Fi. A smart thermostat is only smart when it's connected to the internet. When your Nest Thermostat stops connecting to its companion app, its most useful features disappear. You don't get your weekly and monthly reports to help monitor your energy usage, and you can't use the Nest app to adjust your thermostat when you're away from home. If your Nest thermostat shows as offline in the Nest app, or keeps disconnecting on your own, here are some easy fixes. First, check that services are online with this tool.

Nest keeps disconnecting from wifi

I have two APs. Two outdoor Nest Cams, one at back door and one above garage. Also a nest hello. Since upgrading to latest controller software and APs firmware, seems they've been disconnecting like crazy. I tried to raise and lower the RSSI threshold with no luck. Currently trying , in the past was around Using 5ghz. I have been using this setup before and after the SDN rollout. Where your's working better prior to the SDN update? Or is this a new install? I assume you have the EAPV3?

If there is an outage, it's on Nest's end, not yours.

I have the nest Wi-Fi as my router, as well as 2 nest Wi-Fi points and 1 of the old google points. Go to the Recommended Answer. View Recommended Answer in original post. Hey Evanhunter, Thanks for posting — let's see what's going on. Is it just your MacBook that's dropping from the network? Also, do you have any paused devices?

By Trae Jacobs ,. When you buy through our links, we may earn an affiliate commission. You have just purchased a Google Nest, and you are super excited to get your smart thermostat to help out with your energy consumption. The problem is that it keeps disconnecting from WiFi. We have scoured the internet for fixes and have gathered all of the best fixes to try to keep your Nest connected to your wifi network. The first things you should check out are the cords and connections to your wifi router. If your router is not able to maintain a stable connection to your network, your Nest will also struggle to maintain a connection. Once you are certain that all of your cords are secure, check the router to ensure it is connected to your wifi network and internet. If your cords are secure and your router is connected to your home network and internet, check to see if the Nest maintains its connection.

Nest keeps disconnecting from wifi

By Trae Jacobs ,. When you buy through our links, we may earn an affiliate commission. Your wireless network makes the magic behind many smart home devices possible. If you own a Google Nest thermostat, once you connect with your Wi-Fi, all your climate controls are at your fingertips. There are several reasons why a Nest thermostat disconnects from Wi-Fi.

Dayton electric motors

For more details, please read our Privacy Policy. Hi drw3, We got your form — thanks for filling it out. Start a New Discussion. That update came and went with no improvement. Can I boost the existing signal via EAP? Turn off IPv6. New message. Follow Us. I have two APs. I have a nest mini 2nd gen and have a ticket open with google for the issue. The problem in this case, is that what customers are experiencing is identical and not something that should happen with out-of-the-box configuration or likely ever - with a product that is functioning properly. Our experts have seen it all. Let us know so we can assist you right away. Outdoor Nest Cams Keep Disconnecting. It works so much better on 2.

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

The point of a forum is to share steps that could help Community members in solving their issues with our Google products. Based on all the alerts on their pages about high support volume, I'm assuming the problem is on their end and I'm not wasting any more of my time troubleshooting it for now. I see some knowledgable folks here, so it would be great to get your view on this before I go ahead and buy EAP access point. Post Reply. All other trademarks are the property of their respective owners. To fix this, Bridge mode lets multiple routers share one single Wi-Fi network. That update came and went with no improvement. Are you currently using the Wifi built into your router, etc.? Checking back in — how's it going with your Nest Thermostat? User Count. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.