Opodo reviews

Opodo's management after the car hire company was even more appalling!

Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies. Opodo really makes the travel so simplistic. I let my travel schedules, short or long, personal or business managed by Opodo. They do great job managing the flights, transit system, hotel booking, car rentals and other services as well.

Opodo reviews

Opodo has a rating of 1. Reviewers complaining about Opodo most frequently mention customer service, credit card, and return flight problems. Opodo ranks th among Car Rental sites. This company does not typically respond to reviews. After my complains Opodo helpdesk reached me and annual fee was returned back to my bank. I booked a hotel in Rome using Opodo - when we arrived at the address we discovered that the hotel had been closed and no longer exists. However, Opodo let us book and pay for the hotel for several nights. We were left with no place to stay overnight and with financial damage. The service hotline even for us Prime members! We were kept connected for several hours and left helplessly in a foreign city, with no support or booking of a new hotel, with no refund.

Avoid this company like the plague. I asked them to provide opodo reviews with a refund and they said that they would investigate and get back to me by email.

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In the Travel Aggregator category. Visit this website. Most relevant. The telephone help is good for Prime membership, but when making a flight booking, you usually cannot check-in via Opodo, you have to go through the airline, and for this you need a booking reference which is hard to find. Date of experience: March 12, Reply from Opodo. Hi Customer, We are truly sorry that your experience with customer service was less than ideal. The way the interaction was handled does not align with our quality standards, which is something we take seriously. We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.

Opodo reviews

In the Travel Aggregator category. Visit this website. Most relevant. A Great customer service thank you. Date of experience: March 13,

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Opodo has a rating of 1. Sitejabber for Business Gain trust and grow your business with customer reviews. Prime membership just means you get through to someone more quickly I've spent 4 hours with the customer service on the phone and all they could confirm is that "They are sorry for giving a wrong information and they can do nothing for me" and "I can add baggage in the airport" without giving any guarantee that I can do it, and without details on the cost price. However, Opodo let us book and pay for the hotel for several nights. What a mistake! Don't make the mistake of thinking Opodo will actually help solve travel issues. They just send back the customer service personnel to repeat the same words. You may not receive any confirmation email while your card is charged. Your reviews contribute to a more transparent market and improve the reliability of companies. I am now in contact with my lawyer. I was confused when i simultaneously received a flight confirmation and a flight denial due to a credit card issue.

In the Travel Aggregator category. Visit this website.

On their membership site I cannot discard the credit card nor stop the membership nor ask for refund or anything. Otherwise it is easy to miss, unlike the credit card fee, which is shown in a box you have to click to proceed. When you book a series of international flights you expect baggage to be included for the price displayed, not charged for separately afterwards, especially when you are not told that doing so will incur a charge. I have spoken to the airline directly, and they told me that they will refund in full, but it has to come through Opodo. Prey that you don't need any amendment to your arrangement. It takes ages to get on a call with a person and they just give the same response. Even the CEO does not reply backor get senior management to look into the problems. That's pure fraud. If you send a complaint within minutes you get a standard rejection letter. Do not use company opodo, with them easily and quickly only during the sales stage. Tip for consumers: Don't use opodo. This is to avoid disappointments for other travelers. This was over 2 months ago and I still haven't received my refund.