Philips sonicare toothbrush not working

We are often contacted by customers whose Electric Toothbrush has stopped charging.

The toothbrush does not vibrate when the buttons are pressed. The lights may not turn on, or the device may be working well without vibration. Ensure the power adapter is plugged firmly into the wall and the glass wireless charging cup. Place the bottom of the toothbrush into the glass and a green light should appear in the battery icon in the bottom of the handle. If the battery light is not on after using the charging cup, locate your wireless charging travel case.

Philips sonicare toothbrush not working

We accept the following payment methods:. Philips Support. My Sonicare toothbrush is not vibrating. Published on 28 February If your toothbrush is not vibrating or not turning on, the troubleshooting tips below may help you find a solution. We recommend you follow the steps in the order listed below. In between steps, check to see if the issue is resolved before moving to the next. Clean the power button. Toothpaste residue can build up around the power button. The residue is causing the power button to get stuck and not turn on. We recommend cleaning the power button and the surrounding area with a damp cloth. Fully charge the battery. A not fully-charged toothbrush battery might need more power to make the toothbrush vibrate. We recommend charging it for at least 24 hours. You can always leave your toothbrush on the charger to avoid this from happening again.

On my second replacement from new one.

The top button is the power button and the bottom one changes the mode. The mode button will not turn the toothbrush on so be sure that you are pressing the correct button. You may just have a drained battery. Put your toothbrush on the charger and ideally the LED lights will turn on, showing that it is charging. If it will no longer charge, the battery must be replaced with a new one. Use this Battery Replacement guide.

Is your product not working as it should? Find troubleshooting articles for any product and specifically for Sonicare toothbrushes, you can start the Warranty Exchange process. To do so, please fill out the model number of your product and click on the result below. Alternatively, search for your product via the categories starting by clicking 'Browse by category'. Please select your model based on the last 2 digits of your product number shown in blue. If this is the correct one, please select it below. Otherwise, search again. Each product has a unique model number. Click on the button below to locate it for your product:. We accept the following payment methods:.

Philips sonicare toothbrush not working

With a little know-how, you can have your Sonicare toothbrush working like new in no time. Here are five easy steps to follow to get your Sonicare toothbrush fixed and working properly again. Yes, Sonicare toothbrushes can be repaired. In fact, repairing your Sonicare toothbrush can actually be quite simple — and much cheaper than buying a new one. If your Sonicare toothbrush is not vibrating properly, there are a few things you can check to troubleshoot the issue. First, make sure that the brush head is firmly attached to the handle.

Adam shuumatsu no valkyrie

I plugged them in all the outlets of the house and nothing…. If all lights on the toothbrush do not turn on, then consider replacing the battery. Ionic Admin. Toothbrush Does not Vibrate. View Statistics:. Ensure you keep your charging cup clean and liquid-free. A used charger might be a better bet if you can only get third-party chargers where you are. If your toothbrush powers on and the battery light indicators are lit, but there is no vibration, your toothbrush has internal damage. Julie thompson. Stay up-to-date Stay up-to-date. I have bought a new adaptor and tried all the sockets in the house. The same thing happens to my partners toothbrush. How can they make such crappy products. Otherwise, make sure you buy a genuine Oral-B replacement. What was the Type number or model name of the new toothbrush that you returned?

First, make sure that the charging base is plugged into an outlet and that the cord is securely attached to both the base and the brush.

You can skip to the next section heading if the charging light is working normally. If your toothbrush is not vibrating or not turning on, the troubleshooting tips below may help you find a solution. Or some other way to get these things charged. The issue is that these brushes will fully charge up when the battery is pretty-much drained ie. I bought Braun toothbrush and realised I had to buy a shaver adaptor too. If your toothbrush powers on and the battery light indicators are lit, but there is no vibration, your toothbrush has internal damage. The charging circuitry should shut off automatically once the battery is full. New Sonicare PCBs are available through our Sonicare parts page along with replacement seals to stop future water ingress. No LEDs when placed on charger or when power button is pressed. What a huge disappointment to a once proud and trusted company.