Return tickets to ticketmaster

Ticketmaster had shut down phone and email support. The only mechanism I had to contact them was Twitter and they were inconsistent in responding. Eventually, a representative informed me that they had processed a refund.

Ticketmaster is an online ticket sales and distribution company providing its users with tickets for concerts, sports events, theater as well as family and other events. Sometimes events get canceled, and sometimes you are not able to show up. What then? Can you get a refund for tickets bought via Ticketmaster? Ticketmaster refunds only purchases for postponed or canceled events. Under some circumstances, an event that is rescheduled might also be eligible for a refund. You cannot get your money back if you change your mind and choose not to attend an event.

Return tickets to ticketmaster

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In the end, you had to share a Dropbox folder with screenshots.

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Our goal is to make your purchasing experience easy, efficient, and equitable, so we can get you on your way to live events as quickly as possible. The following policy is designed to ensure your satisfaction and understanding of the purchase process on our sites and mobile applications, including without limitation www. This Purchase Policy applies to any purchases on our Site made on or after January 1, , including any primary ticket sales and ticket resale transactions, such as Fan-to-Fan. Please also review our Terms of Use , which govern your use of our Site, and your purchase, possession, or use of any Live Nation or Ticketmaster tickets, products, or services. If you have any questions, please contact us. All ticket prices for events that occur in the United States are stated in U.

Return tickets to ticketmaster

Depending on the event and the delivery method you selected at checkout, you may have a few options to access your tickets. To get started, you'll want to visit your My Account and locate your order to see which delivery option was chosen. Sign into your My Account. Find your order in My Events. Under your ticket details, view the Ticket Delivery section.

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That's not something you're likely to shake off. A Sample Letter of Refund Payment. Can you get a refund for tickets bought via Ticketmaster? Sometimes events get canceled, and sometimes you are not able to show up. The organizers might offer you to choose between a refund or a credit that you can use on some other events they organize. DoNotPay will fax a refund request to your bank and provide you with evidence that will be useful in your case. Show Caption. You can expect to receive your refund within 30 days of the purchase. That timeframe will either be 30 days from the day you received your notification email or up until two weeks before the rescheduled event. If an event has been postponed, it means it's still possible it will happen on a later date. The app can also create a dispute letter that you can send directly to the Ticketmaster, requesting a refund. As a result, you should make sure to do your own independent research. Let DoNotPay solve this problem for me.

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DoNotPay has got you covered! You can expect an email from Ticketmaster as soon as the status of the event changes, so your tickets are valid until more info is available. Want your issue solved now? A: Ticketmaster should have refunded your tickets swiftly. Sit back and relax while we do the work. You can access DoNotPay from your web browser! Here is how to check if you can get a refund for the event:. You found the document, sent it to me, and I forwarded it to Ticketmaster. Facebook Twitter Email. They gave me a confirmation number. What then? Just click the link and follow instructions to send a request. With a rescheduled event, an organizer usually provides you with these options:. To send a refund request to Ticketmaster here are the steps to follow:.