Send in repair apple

After you've contacted Apple for service, you'll receive a kit that contains everything you need to return your Mac to Apple. Important : Send your Mac for repair within 30 days.

Important : Ship your Mac for repair within 30 days. If your request is open, you may send your product to Apple for repair using the original Repair ID. If Apple has canceled your request, contact Apple Support to create a new repair request. Using a canceled Repair ID will cause service delays. Follow these steps before you send your Mac in for repair.

Send in repair apple

To protect your information and save time, follow these steps before you get service for your device. Before you bring. Before you send. Follow these steps before you take your device to an Apple Store, Apple Authorised Service Provider or network provider. If your device won't turn on or respond, finish as many steps as possible:. This will save time on your repair. Turn off Apple Cash If your device is unresponsive, sign in to appleid. You can use the Wallet app to transfer your existing cards from your previous device to another device. Your previous device must be nearby and connected to the internet. Ensure all travel and e-Money cards have been removed from the Wallet app. If your device is unresponsive, sign in to appleid. For example, schedule a Genius Bar reservation When you go, remember to bring these items:. Your sales receipt if possible , in case your service requires proof of purchase. A form of personal identification, such as a driving licence, passport or other government-issued ID. This policy is in force to prevent unauthorised persons from servicing your device without your knowledge.

Im not able to travel or get to a service center or bar. To protect your information and save time, follow these steps before you get service for your device. Turn your firmware password back on.

Arrange to mail your product directly to Apple. We can replace your iPhone battery for a fee. Learn more about iPhone battery service. We replace cracked screens for a fee. Accidental damage isn't covered by the Apple warranty. Learn more about iPhone screen repair. If you go to another service provider, they can set their own fees, so ask them for an estimate.

Below, some alternative options are discussed to get your product serviced until your nearest Apple store reopens. Although your nearest Apple Store may be closed, a nearby Apple Authorized Repair center may be open and functioning. The difference between an Apple Authorized Repair Center and a general computer repair store is that the former is officially authorized by Apple and has official Apple parts to fix your device. To locate an Apple Authorized Repair center, go to locate. Once done, the website will show you the locations of the authorized repair centers that can do the work. It can save you the hassle of leaving your house and finding out the center is closed. You can either choose to call Apple to get instructions to resolve the issue or start an online support chart. Also read: iPhone Home Button Broken?

Send in repair apple

Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products. Our network of Apple Authorized Service Providers give you lots of convenient locations for Apple repairs.

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Get your iPhone, iPad or iPod touch ready for service To protect your information and save time, follow these steps before you get service for your device. The estimate includes the cost of shipping. If it won't turn on or respond, finish as many steps as possible:. If your device is unresponsive, sign in to appleid. Never give your Apple ID password, device passcode, or account security details to anyone else. If your Mac needs more repairs within 90 days due to issues caused during the service, we'll complete the repairs free of charge. Remove your device from your Apple ID device list. The warranty period will be extended by the number of whole days that the product has been out of the buyer's hands for warranty repairs. We're sorry your Mac isn't working as it should After you've contacted Apple for service, you'll receive a kit that contains everything you need to return your Mac to Apple. You may also have consumer law rights. Welcome to Apple Support Community. Please try again later. Yes No. You might need to sign in with your Apple ID to make a reservation. Your previous device must be nearby and connected to the internet.

In addition, the company has always indicated that only authorised service providers should open a Mac and perform repairs and upgrades.

Turn off Apple Cash on your Apple Watch. Your sales receipt if possible, in case your service requires proof of purchase. Set up Find My. Prepare your device for service If you're bringing your device in for service If you're sending your device to Apple for service. Mailing my macbook in for repair how can I mail my macbook pro in for repair? Page content loaded. Using a cancelled Repair ID will cause service delays. Follow these steps. User level: Level 7. Apr 15, PM in response to Ckh