Sky multiroom not working

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Sign in to get your answer quicker. We have sky multi room in 2 rooms, one upstairs, one down. Since we moved to sky fibre the one upstairs keeps on freezing with both live tv and also streaming on things we have recorded. We have re-set the box a number of times, we have re-joined the internet and we have disconected it as well but the issue is still there and now we cannot watch any tv upstairs as its just not watchable. Answered View answer in the context of this discussion.

Sky multiroom not working

Sign in to get your answer quicker. My sky q box is working and my internet but my multi room box won't connect to the activation server. First try rebooting the main Q box and then when this is completely back up and running reboot the mini. To reboot press Standby on your Sky Q remote if the box responds to the remote , and then switch off and unplug at the mains. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box Amber led note: some features may take up to 5 minutes to return. Reboot the mini as above. If the mini still does not connect try a Network Reset on the mini. Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box. You will be asked to press the WPS button on the main Q box not the mini. If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. My sky multi room box keeps saying technical fault please try again later I have turned box off and reset but still saying the same.

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Sign in to get your answer quicker. Sky multi room box not working. Tried all the usual reboot options numerous times but it's still not working. First try rebooting the main Q box and then when this is completely back up and running reboot the mini. To reboot press Standby on your Sky Q remote if the box responds to the remote , and then switch off and unplug at the mains. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. Wait for the on screen instructions to disappear and the front led to turn Amber.

Sign in to get your answer quicker. Second multi room suddenly stopped being able to record or live pause. Thank you, I have completed the manual backup but it will not let me reactvate my viewing card. When I use the link it just takes me back to step 1 of manula backup. Amy advice, thank you.

Sky multiroom not working

Sign in to get your answer quicker. All works fine on the main box! I have tried switching off and on, doing a software update on the box and reactivating the viewing card several times all to no avail.

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Please check your viewing card is insetted and your sky box is connected to your broadband'. Hi liddylee First try rebooting the main Q box and then when this is completely back up and running reboot the mini. Could this mean by viewing card it faulty. No problem. We have re-set the box a number of times, we have re-joined the internet and we have disconected it as well but the issue is still there and now we cannot watch any tv upstairs as its just not watchable. All Replies. No satellite connection. Multi room box not working. No problem. Search instead for. All Replies. First try rebooting the main Q box and then when this is completely back up and running reboot the mini.

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Was this discussion not helpful? Best Answers. Post 1 of 2. Post 4 of 5. Post 1 of Sign In. Showing results for. If the mini still does not connect try a Network Reset on the mini. View answer in the context of this discussion. Wait for the on screen instructions to disappear and the front led to turn Amber.