Sky stream puck unable to link account

Sky Stream has recently gone through an update, but some viewers have been left with issues and are unable to watch their favourite shows. Stream is a dinky plug-in box that provides access to Sky's leading entertainment service via WiFi to any TV of your choice. But, the tech giant has helpfully released a thread on X formerly Twitter for people to manually reset their systems and start the update fresh. Firstly, sky stream puck unable to link account, they should switch the Sky Stream puck to standby.

Sky TV is currently available through three different devices. Which Sky hardware option is best? That depends on how and where you watch your TV, as well as the equipment you already own. Sky Q. Sky Glass. Sky Stream. The Sky Q under-the-TV box, plus optional mini boxes.

Sky stream puck unable to link account

Sign in to get your answer quicker. Brand new to Sky, got my puck plugged in but it won't link to my account and I have not activation code. They remind me that it will automatically charge after 14 days, but I can not activate the puck? Had the same issue tonight trying to set 4 up. Power down the puck, press and hold the power button on the bottom whilst powering back up u til the light flashes red, green, amber. This should do a factory tester and force a software update. Once done you should be able to follow the onscreen instruction and then link to your account. Unplug it. Then hold the power button with it still unplugged, keep the power button held down and plug it in again. Keep holding the button until it flashes red amber green rapidly, then let go, this makes it do a software reset..

Scottish Sun. Tech James Halpin. Most read in Tech.

.

If you're having problems connecting your Sky Stream puck, try these steps. For other on-screen messages, check the on screen message lookup tool. Power cable: check both ends of the power cable to make sure it's securely connected and plugged in at the mains. Loose cables can cause problems. Placement: where you keep the Sky Stream puck is important. Here are some suggestions:. Try another channel: if the issue is only happening on one channel, it could be a broadcast issue. For the clearest signal:.

Sky stream puck unable to link account

Sign in to get your answer quicker. Sky Puck won't link to my account after a factory restart. Now unable to use any of the features or set anything up on it. Norman To get you some help with this I have escalated your post to the Sky Messaging team. When the blue bubble does appear you have 48 hours to respond or it will be automatically closed. If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc. Hi there! Thank you for escalating this. We have sent an invite to Norman

Kaley cuoconude

No problem. Fourth, leave the Sky Stream puck powered on for 30 minutes. FAQs Find quick answers. Post 3 of 3. Post 1 of 3. You can stream live programming and apps directly to your TV over Wi-Fi, without a need for an under TV box or a satellite dish. Sky Stream is a great option for properties where it is impossible to install a satellite dish. But, the tech giant has helpfully released a thread on X formerly Twitter for people to manually reset their systems and start the update fresh. Start a new discussion New Discussion. US Edition. Please correct the marked field s below. Customer log in Access your account.

Sign in to get your answer quicker. Had to hold the reset button in for some time before the flashing white light turned red, try holding the reset button longer. Working now after full reset.

Never stress about moving again. No problem. Keep holding the button until it flashes red amber green rapidly, then let go, this makes it do a software reset.. Was this discussion not helpful? If you prefer to go direct, you can order Sky TV through the Sky website. Get started. All forum topics Previous Topic Next Topic. Tech James Halpin. Read more about Sky Glass in our complete guide here. They remind me that it will automatically charge after 14 days, but I can not activate the puck?