Sony interactive entertainment account management

Please note any users logging in from 17th January will be required to reset their password in order to gain access to their account.

If you're no longer planning to use your PS4, perhaps because you've upgraded to a PS5 or you're selling it, you should deactivate the PS4 so it's no longer associated with your account. That'll let you set up another console using the same account. It's important to designate the PS4 console you currently own and use as your primary device, because this is where pre-ordered games are automatically installed. Other gamers can also share games on your primary console, and if you're a PlayStation Plus subscriber you can use the primary console for multiplayer gaming. Sony permits you to activate one PS5 and one PS4 at a time. You can deactivate your PS4 from the console itself, which you should before you sell it, give it away, or dispose of it.

Sony interactive entertainment account management

You can also switch to passkey authentication for a quick and secure sign-in experience. You're signed out from all devices when you change your sign-in ID email address. When you change your email address you receive an email to your old email address showing your new sign-in ID email address. If we suspend your account or PlayStation console, you will see an error code when attempting to sign in to PSN. We send that to the email address associated with your account your sign-in ID. Be sure to check your junk or spam folder for the email. If you breach these terms we may temporarily or permanently suspend your account. For the most serious breaches, we may suspend your PlayStation console from accessing PlayStation Network. When you set up 2SV, you can receive verification codes either via SMS, or by using an authenticator app. If your code has expired, select Resend Code from the sign-in screen to receive a new code. If you cannot receive a 2SV verification code, and you do not have 2SV backup codes, you will need assistance recovering your account. Contact us with your online ID username and sign-in ID email address. Select Resend Code from the sign-in screen.

Privacy and security settings. The child account you're managing must be a family member.

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You can also switch to passkey authentication for a quick and secure sign-in experience. You're signed out from all devices when you change your sign-in ID email address. When you change your email address you receive an email to your old email address showing your new sign-in ID email address. If we suspend your account or PlayStation console, you will see an error code when attempting to sign in to PSN. We send that to the email address associated with your account your sign-in ID. Be sure to check your junk or spam folder for the email. If you breach these terms we may temporarily or permanently suspend your account. For the most serious breaches, we may suspend your PlayStation console from accessing PlayStation Network. When you set up 2SV, you can receive verification codes either via SMS, or by using an authenticator app. If your code has expired, select Resend Code from the sign-in screen to receive a new code.

Sony interactive entertainment account management

Learn how to deactivate your PlayStation consoles to allow new console activation and avoid activation limits. If you can't access the console, it's still possible to remotely deactivate all devices attached to your account. Please note, deactivating your console does not delete your data or damage your console. If you want to deactivate inaccessible consoles, you need to deactivate all consoles. To sign out from inaccessible consoles, change your password. If you use your account on multiple PS5 consoles or PS4 consoles, you can only activate one each. Support Home. How to deactivate a PlayStation console Learn how to deactivate your PlayStation consoles to allow new console activation and avoid activation limits. Deactivate a console Remotely deactivate a console.

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Sign In to your Sony account and we'll remember your age next time. Accept and then follow the on-screen instructions to set up parental controls. Close icon Two crossed lines that form an 'X'. Passkey issues? How to turn off 2-step verification. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Enter one of your 10 backup codes each code can be used once and select Verify. From the Friends tab, select a friend from the list. You can also select players from the Parties tab by selecting the party and then the player from the members list. Please note, there are limitations on when you can get a refund for subscription payments. Compromised account. Anyone who uses your primary PS4 console can use the themes that you purchase from PlayStation Store. My PlayStation console has been stolen. You can also select which settings you want to allow your child to change.

Upgrade a child account to an adult account.

Dave Johnson. Learn how to report content or conversations that breach the Community Code of Conduct. Been Here Before? You have opted into our newsletters. Learn how to stay safe on PlayStation Network, adjust your privacy settings and read our code of conduct rules. Email Twitter icon A stylized bird with an open mouth, tweeting. Parental controls on PlayStation consoles. Your PS4 console can automatically download content you pre-ordered, or content you've purchased on PlayStation App. You also receive an email to your old email address detailing the change. Report content and inappropriate behavior using a PS5 console. If there is no lawful reason for the chargeback e. How to block a player on a PS5 console. Search for a Sony Store Store Search. From the Friends tab, select a friend from the list. What is a primary PS4 console?