Surface charger not working

The convenience of a portable device is that you aren't tethered to an outlet.

Do you own a Surface Pro? It is ne of the best compact computing devices offered by Microsoft, launched in , and is currently in its eleventh edition, i. The machine has stood the test of time as people using a few years old version of the Surface series have negligible issues. However, some users have repeatedly complained about the Microsoft Surface charger not working properly. There are a lot of factors that account for the malfunctioning of a Surface Pro charger. In this post, let us look at all of them and explore working ways to resolve the issue. Read the post thoroughly, as this blog might save you a lot of hassle and money!

Surface charger not working

Microsoft Surface Pro is a professional hybrid tablet with optional removable keyboard accessories and an optional stylus pen. What causes the Surface Pro charger not working issue? After analyzing extensive user reports, we find the issue is often related to the charger itself, including the damaged cable, USB ports, power supply, and charger connector. In addition, the corrupted battery driver and a temporary glitch can trigger the issue. Here are 7 effective solutions to the Surface charger not working issue. A large number of people are still unclear about Windows 10 ISO mount and unmount. This post provides a step-by-step guide and extra tips on Windows 10 ISO. The first thing you should do is to check if the LED light is blinking, flashing, or on. In this case, you can follow the steps below to check the issues with the charger. If the Surface not charging problem still exists after trying the above steps, move down to the following solutions. To check that, you can plug the charger into another device. If your charger can work on it, then it means that the USB ports may get bad. Besides, you can clean the USB ports with a soft, dry, and lint-free cloth. In addition, you should check the charger connector for issues. This is because Surface Pro uses a unique flat magnetic charger connector that you can insert in different ways.

It may work in one direction, but not the other.

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. June 23rd, We understand how frustrating that can be. You may even think your tablet is broken and that you need to buy a new one.

Make sure the connector is connected securely to the device, then try to plug the power supply into another wall outlet. If the LED light is still off, follow the steps below. Unplug the power connector from your Surface and check for damage or debris that could cause a bad connection. If the light continues to flash, follow the steps below. Check cables and reset your power supply unit: Disconnect the charger from your Surface, unplug the power cable from the power outlet in the wall, and then disconnect any USB accessories. After that, clean the connector with a soft, dry, lint-free cloth, and check for any damage. Replace damaged cables. Plug the charger back into the power outlet and your Surface. Plug it in the other way: Flip the connector on the charger degrees, and then check to see if the LED light comes on and determine if your Surface starts charging again.

Surface charger not working

Ask a new question. Hi Patricia Candelario ,. Thanks for reaching out to Microsoft Community and posting your inquiry. To verify if it's a problem with the charger or the charging port, we suggest the following:.

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Surface Devices Surface More All you have to do is — Step 1 — Close all the applications so that none of your data or work progress is lost. How to charge Surface. Use profiles to select personalised content. Submit feedback. Check for signs of a board issue - burned or cracked components, liquid residue, corrosion, or bend. When the light is: It means: Potential fix: Off The charger doesn't have power. Don't settle for a corded tablet. To learn more, go to How to get service or repair for Surface. While this troubleshooting procedure is specific to Surface Pro, it will also work for other products like the Surface Laptop, which uses the same charger style. Motherboard fault is a safe assumption of cause if nothing else on this page has worked. Unplug your device. If the battery icon doesn't have a charging, or lightning, symbol over the battery on the taskbar, even when the power supply is connected and the power connector light is on, your Surface does not detect the power supply and is not charging the battery. Hope you find it helpful.

Due to design choices, in the connector of the Microsoft Surface Pro 3 and later is prone to failure. The positive and negative wires short making the adapter unusable. Fortunately the circuit is well designed and can resist a short, so it is sufficient to remove the short to get the adapter working again.

Verify the port is clean. For info about charging and battery status, check the Battery icon on the right side of the taskbar. Use an Authentic Microsoft charger if possible. Some have a row of connectors, while others have a flat board with connectors on both sides. Introduction The convenience of a portable device is that you aren't tethered to an outlet. Incorrect instructions. Remove all accessories and peripherals. Select the computer at the top of all the categories, select the Action menu, and then select Scan for hardware changes. Some of the prominent factors that create a situation where your Surface Pro is plugged in but not charging. In this case, you may have to replace it with a new connector. You may want to use System Restore to create a restore point before removing the driver if something goes wrong. It is ne of the best compact computing devices offered by Microsoft, launched in , and is currently in its eleventh edition, i. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Crevices in a device will always attract things you don't want them to. Not enough information.