Switch from shaw mobile to rogers

So far the transfer from Shaw Mobile to Rogers has gone reasonably well. My family has two phones, and we did them both within 15 minutes of each other. One phone iPhone 5s went very well.

I am new to Rogers and after 7 days of talking with people I am baffled and shocked by Rogers. Like others reporting here, what we agreed to on the phone was followed up by an agreement that reflected nothing that we discussed. Rogers was unable to get its technology to work for wifi calling and tried to up-sell us to a Rogers phone. I spoke to managers. One bullied us until were were quite upset and refused to listen, and another claimed Rogers was an independent company with its own plans and conditions, and Rogers is under no obligation to offer Shaw customers plans similar to those they had with Shaw. She went on to say if we don't like the conditions go elsewhere. So the deal on the Shaw site seems to no longer apply.

Switch from shaw mobile to rogers

Phone number migration from Shaw to Roger was not successful! I called Rogers more that 5 times since September and they told me and it was never done! The temporary number they assigned me stopped working , and the old number is also not working!!! How is this acceptable!???? I need a working phone number!! Falling out of number porting can be bothersome; we wish the migration could have been more pleasant. To address this issue and expedite the resolution, I recommend contacting our Ambassadors team dedicated support via chat. Please remain in touch with this team until porting is completed. We appreciate your patience and understanding as we work towards resolving this matter for you. Update : Sandi from Rogers just helped me and the phone number is finally working. Hello Harwinder ,. Welcome to the Rogers Community and thank you for notifying us of the problem you encountered with the phone number transfer from Shaw to Rogers. For us to investigate things further we'll need access to your account.

Hello, Rogers and Shaw are now one company and we invite you to transfer your Shaw Mobile services to Rogers.

I'd hold off from doing this transfer. Shaw Mobile is going to Videotron. This was part of the merger agreement. Thus if you're a Shaw Mobile customer, you should be getting an email from Videotron, who should be picking up all the customers automatically. Quickman to tlhIngan. Ah, that makes sense.

Before Shaw sold off Freedom Mobile to Quebecor , the parent of Videotron, the company offered a wireless service known as Shaw Mobile that leveraged the Freedom Mobile wireless network. Shaw Mobile was exclusive to Shaw customers on internet plans, with eligible plans getting up to 6 free talk and text lines, which were great for kids. Starting April 4, , Shaw Mobile has ceased accepting new sign-ups, additional lines, or hardware upgrades due to their merger with Rogers. Rogers says it has committed to reaching out to customers directly in the coming months to facilitate a seamless transition. Rogers says it will be maintaining existing pricing for Shaw Mobile customers in BC and Alberta for five years from April 4, In the meantime, Shaw Mobile customers can continue using their existing service without any immediate changes.

Switch from shaw mobile to rogers

Rogers and Shaw are coming together to bring you the latest 5G and fibre network technology. Until then, check out our FAQs below. Shaw and Rogers are coming together. Learn more about Rogers and Shaw are coming together to continue expanding connectivity, supporting local communities and bringing you the latest 5G and fibre network technology. Yes, Shaw and Rogers came together in April Together we are investing in Western Canada to deliver more choice, connectivity and innovation.

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Is it easier to turf my entire account that was just created, and let you figure out how to migrate Shaw users over first??? However, this is a negotiation, and it might be possible to negotiate with Rogers that they pay for you to buy a phone at their expense they specify the cost and then you transfer your data to the phone. That was the last hangup on me as she tried to talk to someone on the transition team so she said. Puffle I'm here a lot. Rogers was unable to get its technology to work for wifi calling and tried to up-sell us to a Rogers phone. Effective December 21, any remaining Shaw Mobile lines will be cancelled. Hello everyone! The agreement with the Crown calls for Rogers to provide the same plan at the same cost with the same terms and condition for 5 years. T is an accessibility service for people who have hearing and speech disabilities. I mean common sense.

I keep getting messages I will be cut off and deleted. But their does not work and when I phone there is no answer and on hold wait for an agent for over an hour.

The transition to Rogers is only required for your Shaw Mobile service. If someone can assist me with that, that will be great!!! Has the spelling of your name since been corrected and the additonal account removed? JimElliott join Canada 2 recommendations. Have been trying to reach them for 2 days with no result. Videotron will not be reaching out as they did not acquire the Shaw Mobile subscribers. The online instructions say to wait for a text from Shaw on your original number to confirm you want them to release the old number and cancel the account. Post Reply. I even had no any phone numbers for 3 days until I received second SIM card from Rogers with temporary numbers. All new mobile activations must be completed through Rogers.