Texas lottery customer service

You can find out how to claim your prize here. You can find our Supporting Education and Veterans page here. You can find information on making an open records request here. You can find our agency directory here.

This Privacy Statement does not describe the privacy and security practices or the content that may take place on other websites, including those linked to or from this website. We reserve the right to revise this Privacy Statement from time to time. Please check this Privacy Statement frequently. For any changes to this Privacy Statement, we will update the "Last Updated" date accordingly. We collect information about secondary user identity, role, and contact details along with your retailer ID and location that you have added to your retailer account.

Texas lottery customer service

It's easy to claim your prize. This table illustrates where you can claim different prize levels. Please allow weeks for claims that are mailed in to be processed. Lottery Commission in Austin Please call to make an appointment for processing. Your local claim center or Lottery Commission in Austin or Fill out a Claim Form online and print for postal mailing Please allow up to 8 weeks for delivery. Retailers are not required to keep cash on hand to pay all tickets. They have the option of paying by check or money order. If they choose to pay by money order, they may not charge the player any fee for the money order. If you believe you are a holder of such a ticket, please call to complete an initial inquiry on your ticket and to schedule an appointment to complete the processing of your claim. Therefore, U. When calling, writing, or emailing us for a form, be sure to include your name, mailing address and a daytime phone number with area code. If you claim your prize by mail, please sign and mail your ticket. A ticket holder forfeits any claim to a prize for a draw game after the expiration of the th day following the draw date; and for a scratch ticket game after the expiration of the th day following the official "end of game" as determined by the Commission.

A ticket holder forfeits any claim to a prize for a draw game after the expiration of the th day following the draw date; and for a scratch ticket game after the expiration of the texas lottery customer service day following the official "end of game" as determined by the Commission, texas lottery customer service. We may disclose your PII when we believe that disclosure is necessary to protect our rights, the website integrity, or to respond to a request from a public authority or legal process. The Texas Lottery Commission will pay only one claimant per ticket.

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Current Est. For payout information of all participating states please visit www. Select five 5 numbers from 1 to 70 in the play area of the playboard or mark the "QP" box and the terminal will select your five 5 numbers. OR, simply ask your lottery retailer for a "Quick Pick" and the terminal will pick all your numbers! Pick your Mega Ball. Select one 1 Mega Ball number from 1 to 25 in the lower yellow play area of the playboard, or mark the "QP" box and the terminal will select your one 1 Mega Ball number.

Texas lottery customer service

For payout information of all participating states please visit www. Powerball How-to-Play Brochure Spanish. Select five 5 numbers from 1 to 69 in the upper play area and select one 1 Powerball number from 1 to 26 in the lower play area of the playboard or mark the "QP" box and the terminal will select your numbers. OR, simply ask your lottery retailer for a "Quick Pick" and the terminal will pick all your numbers! You can play the same sets of numbers for more than one drawing. Just mark the YES Box on your playslip! All other non-grand prizes will be multiplied by the Power Play number selected. You may not change the payment option at a later date.

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If you wish to obtain additional information about the investment process, you may contact an Investment Officer of the Texas Treasury Operations Division of the Comptroller's Office at An example of the calculation used to determine whether a prize winning exceeds the threshold for required withholding is detailed below:. It's easy to claim your prize. Retailers are not required to keep cash on hand to pay all tickets. Unauthorized use of the Marks may be a violation of federal or state trademark laws. Any unauthorized use of this LSP may terminate the license granted herein in our sole discretion. These deadlines may be extended for a period of time for certain "eligible" military personnel. We strive to ensure the accuracy of your PII and we maintain physical, logical, and procedural safeguards in compliance with the industry security best practices to protect the confidentiality, integrity, and availability of your PII in our custody and management. When you provide information about yourself to us, you agree to: a provide accurate, current, and complete information about yourself; and b maintain and promptly update such information to keep it accurate, current, and complete. These suggestions may not be appropriate for all circumstances and are not intended to replace the services of other professional advice that the group might seek.

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Please call to complete an initial inquiry on your ticket and to schedule an appointment to complete the processing of your claim. Certain eligibility requirements must be met. Also, federal laws and regulations may restrict such sales. Following these suggestions would not constitute the formation of a legal entity for the purposes of claiming a prize. These other websites or applications are not under our control, and you acknowledge and agree that we are not responsible for the accuracy, collection and use of your information, copyright compliance, legality, decency, or any other aspect of such websites or applications or the content displayed on or through them. Texas Lottery officials still provide the year jackpot amount to the Treasury Operations Division, which still calls for competitive bids from previously approved investment firms. Retailers can accept a debit card for payment. You have the right to view or get a copy of the data we hold about you as well as request changes, if you believe that any information we are holding is inaccurate or incomplete. You may find the estimated cash value of the current estimated annuitized jackpot on the home page of our website. They have the option of paying by check or money order.