Troubleshoot ps4 controller

Make sure the battery works, check the connection, and disconnect it from other devices. Jump to a Section.

Last Updated: January 31, Fact Checked. Naseem started his tech reviews YouTube channel in and has since gained a following of over 34, subscribers. He specializes in sharing information about the latest smart home tech, Apple, Samsung, Google, PlayStation, Microsoft, and gaming devices. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed , times.

Troubleshoot ps4 controller

Diagnose and fix the most common problems plaguing your PS4 controller with these step-by-step DIY troubleshooting guides. Check out the Answers forum for more troubleshooting help for your specific issue. Maybe someone has already solved the same issue you are experiencing. Badges: My command buttons on my DualShock4 do not respond, even after a manual reset. The controller can still turn on the PS4 though. Do I just need to replace the controller entirely, as I do not want to waste time to try and fix it myself. I learned that if your buttons are sticky, brush them with a slightly wet toothbrush. Let it sit for a couple of seconds then dry them. John - Nov 25, Reply. Put your DS4 in pairing mode by holding PS button and share simultaneously. The light bar should begin to flash white. Connect the DS4 to the device via Bluetooth on any of the following devices. PC, Android, PS3.

Removing the outer casing will void the warranty on your PS4 controller, so open it up only if the warranty has expired. Didn't find your problem? Solutions to Get Controller to Connect.

Reset your PS4 controller and clean the exterior, get it replaced by Sony, or replace the analog stick yourself. Jump to a Section. This article explains how to fix PS4 controller drift analog stick drift. Instructions apply to the official Sony DualShock 4 controller, but these troubleshooting tips will also work for third-party controllers. If your character or the camera keeps moving when you're not touching the controller, the problem's source is likely analog stick drift. PS4 controller drift can be due to one of two things:. You can expect general wear and tear from frequent use.

Most of the time, your DualShock 4 controller probably works fine. But when your PlayStation 4 controller isn't responding or disconnects randomly, it's frustrating. Let's look at fixes for when your PS4 controller is not working, so you can get back to playing. Normally, when you press the PS Button on your controller, it should turn on and connect to your system. However, when it's not connecting, you'll instead see the light bar on your controller flash for a bit, then turn off. This often happens if you've used your DualShock 4 with another console, since the PS4 controller tries to connect to the last device you used it with. For instance, if you use a PS4 on your PC or Mac , or with a friend's console, it will remember that device and try to connect to it the next time you turn the controller on.

Troubleshoot ps4 controller

Make sure the battery works, check the connection, and disconnect it from other devices. Jump to a Section. If you find that your PS4 controller won't connect to your PS4, then you may be dealing with a firmware problem, interference, a bad battery, or a number of other issues. To help you fix this problem, we'll start you off with the easiest solution and move on from there. Sync issues represent the most common reason that PS4 controllers fail to connect. The controller may become desynced on its own, or someone may have synced it with a different console or device. In some cases, a firmware issue with the controller may even prevent it from syncing up correctly. In addition to sync issues, you may have a USB cable or battery issue. You need a USB cable that's capable of both data and power transfer to perform the sync process, and problems with worn-out cables and damaged USB ports can also prevent your controller from connecting.

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Common PS4 Controller Problems. Solutions to Try. Age restricted. Here are some possible causes, according to Asurion Experts: The controller's battery is dead. If your controller isn't synced, it won't connect to your console. With a USB cable plugged into your controller, gently prod the connector. Disconnect the DS4 from the paired Bluetooth device. If you can't connect wirelessly, try a wired connection. Home Angle down icon An icon in the shape of an angle pointing down. In this instance, make sure you're using the correct kind of cable that transmits data as well as a charge.

PS4 gamers know all too well how a bad controller can ruin their day, but you don't have to put your gaming on hold or go out and buy one of the best PS4 controllers when yours is on the fritz. Here are some common issues you may run into with your DualShock controller, as well as suggestions on how you can fix them. Sometimes, during the PS4 controller troubleshooting process, it just fails to sync with the console.

My command buttons on my DualShock4 do not respond, even after a manual reset. You can take care of the latter by simply trying a new cable, but fixing the USB port in a PS4 controller requires you to disassemble the controller. Your controller isn't synced with your console. If a button is broken, you've likely found your issue. Once you've done this, connect your controller to your PS4 again via USB cable and see if it pairs successfully. Include your email address to get a message when this question is answered. You should also take your PS4 out of enclosed spaces, if applicable, for better signal transmission and reception. All other trademarks are the property of their respective owners. Naseem Speach. If that doesn't work, you'll have to talk to PlayStation's Support Team for further assistance. Health Angle down icon An icon in the shape of an angle pointing down. If your controller turns on, but you aren't able to sync it using either the wired or wireless method, or if it quickly loses connection, then you may have too much interference between your PS4 and your controller. You'll hear a beep and the controller should pair with the console. After your controller charges for some time, try using it as normal. If you select 3 hours, power will be supplied to USB ports only for 3 hours after entering rest mode.