Undercover boss confronts abusive manager

The point of the CBS show 'Undercover Boss' is that the CEOs are supposed to stay 'undercover' as they work in the trenches of their own companies, undercover boss confronts abusive manager identities hidden from their employees. And then he shut down the restaurant for the night, stunning the employees and shocking the manager, known only in show as 'Stevens. Scroll down for video.

That was the situation one Wild Wing employee found herself in when franchise owner Rick Smiciklas walked in undercover. In a two-part Undercover Boss video shared by Dabl, a woman named Sabrina is showing a man the ropes at a Wild Wing restaurant. As she shares the confusing deals, which go against the franchise policy, and trains him on serving customers Tallboy beer cans also against company policy , the man grows increasingly irritated. It is what it is. I have to do it, I have no choice. She goes on to explain how she was filing for bankruptcy that day and had lost her vehicle.

Undercover boss confronts abusive manager

Exclusive coupons and impressive sales: Shop and save with our new tool. On CBS's reality show "Undercover Boss," one boss was pushed so far by the horrible behavior of a restaurant manager that he came out from undercover, revealed his identity, and shut the whole restaurant down. It's a moment of sweet revenge that any employee who has ever had a bad boss would love to experience. After he witnessed the location's new general manager repeatedly abusing staff, he tried to talk to the man. If I don't scream at them, they don't listen to me. The manager demanded to know Silva's credentials for telling him what to do, saying he wasn't going to let him continue to tell him he was disrespecting the employees. And I've been in the fast food business for over 20 years," Silva admitted. I know exactly what it takes to run a restaurant like this, and guess what? I know the right way to do it, and I know the wrong way to do it. Right here, right now, we're going to shut the restaurant down. Silva later told Nation's Restaurant News , "We closed the unit down during that Sunday night shift temporarily. What did you think of the episode?

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The fast food business is rough for the workers on the front line. You earn minimum wage, deal with rude customers, and sometimes, you get an abusive manager that makes your life miserable. He was working with employee Todd at the fry station, and as Todd was talking to him, the manager Stevens told him to be quiet. Later, Stevens even threatened to beat Todd for not working hard enough. Silva was so appalled that he took Stevens outside, broke character and confronted him right there—a rare occurrence on the show. He shut down the store on the spot, ending the shift.

On CBS's reality show "Undercover Boss," one boss was pushed so far by the horrible behavior of a restaurant manager that he came out from undercover, revealed his identity, and shut the whole restaurant down. It's a moment of sweet revenge that any employee who has ever had a bad boss would love to experience. After he witnessed the location's new general manager repeatedly abusing staff, he tried to talk to the man. If I don't scream at them, they don't listen to me. The manager demanded to know Silva's credentials for telling him what to do, saying he wasn't going to let him continue to tell him he was disrespecting the employees. And I've been in the fast food business for over 20 years," Silva admitted. I know exactly what it takes to run a restaurant like this, and guess what? I know the right way to do it, and I know the wrong way to do it. Right here, right now, we're going to shut the restaurant down.

Undercover boss confronts abusive manager

That was the situation one Wild Wing employee found herself in when franchise owner Rick Smiciklas walked in undercover. In a two-part Undercover Boss video shared by Dabl, a woman named Sabrina is showing a man the ropes at a Wild Wing restaurant. As she shares the confusing deals, which go against the franchise policy, and trains him on serving customers Tallboy beer cans also against company policy , the man grows increasingly irritated.

Crouchy

The point of the CBS show 'Undercover Boss' is that the CEOs are supposed to stay 'undercover' as they work in the trenches of their own companies, their identities hidden from their employees. Amber Dowling. Privacy Policy Feedback. Shocked: The abusive manager is stunned when Silva reveals he is the head of the company. Kim Bhasin. London residents describe their terror after two crossbow attacks in 10 days: Witness describes hearing Vladimir Putin could be ready to launch war on Nato as early as says startling new German intelligence After the break, the man can sense the energy in the restaurant has completely changed. And his feud with Jedward risks reigniting X Factor abuse allegations Infamous Dougie Joyce reveals he wasn't cut up in jail 'Fairytale house' buried beneath wilderness emerges in Nottingham Mark Drakeford: 'They're not just Labour colleagues but also friends' Prime Minister Rishi Sunak rules out May 2nd general election Lee Anderson heckled as he tours his constituency in open bus Chilling moment killer boards Oxford Street bus before stabbing rival Voter scribbles Navalny's name on ballot in protest of Russia election Woman appears to set voting booth on fire in Moscow Moment wife threatens husband with a knife in nanny cam footage. Police are called in as furious protesters block road to stop hated new broadband telegraph poles being put

I happened to catch Undercover Boss Sunday night. This one was a bit different because the employee at the call center made a lot of mistakes with the hotel booking software.

What Kate's Uncle Gary did next: Gary Goldsmith enjoys a drink with friends after being evicted from It symobilizes a website link url. Police are called in as furious protesters block road to stop hated new broadband telegraph poles being put Romeo Beckham is hand-in-hand with braless Mia Regan as on-off couple make first public appearance since That includes customer service people, servers, custodial staff, and anyone else you may come across in your daily path. Silva sent the previous one off for more training, because he felt he was unprepared to handle the job. That was the situation one Wild Wing employee found herself in when franchise owner Rick Smiciklas walked in undercover. I'm a cleaning expert - here is the simple way to tackle dirty duvet stains… and the key ingredient costs ITV bosses left with a 'huge headache' after failing to find a boss for the legendary soap The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. When he calls the employees out to inform them of the news, they are afraid the closing will be permanent and their jobs are lost. Computer expert who accidentally threw out Bitcoin fortune on an old hard drive says it is now worth Silva's undercover name was Alex Garcia, and he posed as a failed pharmacy owner from Philadelphia. Access your favorite topics in a personalized feed while you're on the go. And I've been in the fast food business for over 20 years.