Virgin media problems in my area

Is anyone having broadband problems in the RG21 area? It went down again this morning.

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Virgin media problems in my area

I am coming here as a last resort as I am constantly having issues in my area. Constant area fault. Engineer appointment being cancelled because of area faults. Just in December alone there has been 2 flown blown outages with no TV broadband for 2 full days in two occasions. And now a new faults from 12th December which is marked as estimated repair date as 5th January. Or an area repair required. I hope someone from Virgin Media here is able to look at the issue for me. And explain the causes of my issues. And now the current fault from 12th December to estimated repair as 5th January F Very high intermittent signal issue practically unusable. I have called, WhatsApp, Tweeted and emailed numerous times and it still has not helped.

Service status Help Account settings. I am experiencing very high latency and packet loss. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move.

Virgin Media has apologised to users of its email services after long-running problems stopped some users accessing inboxes or sending messages. Some customers were still reporting problems on social media 36 hours after initial reports of issues. Virgin Media email is no longer available to new customers, but many existing customers still rely on it for work. Problems were first reported on Monday morning and continued into Tuesday. A steady stream of over reports were submitted to the website Downdetector since BST Tuesday. Virgin Media Mail operates several email domains, including virginmedia. A user in Cambridgeshire - who contacted the BBC but did not wish to be named - said she had lost access to her emails. Her husband died recently and the loss of access to email was "a complete and utter nightmare".

Virgin media problems in my area

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Share them here. Useful comments include a description of the problem, city and postal code. Beware of "support numbers" or "recovery" accounts that might be posted below.

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There are no Virgin Media network issues affecting services in your area. I am a gig1 customer and right now I have 1mbps or less upload speed at the moment. Check services status. I am on M Security matters. We're sorry to hear of the broadband issues experienced, we appreciate you taking the time to raise this via the forums. Log in to my Account. This is totally unacceptable. My Virgin Media App. Is there something happening in my area for constant repairs?

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Thank you for the report!

Service status Help Account settings. Tap the results to find out more about the issues, and when we expect them to be fixed. If you're having difficulty you can complete your purchase by going through chat or giving us a shout at Being on intermittent area fault for over a month is not reasonable. Current service status:. Are you sure you wanna remove this phone from your cart? Go to Answer. Community FAQ Sign in. This has now passed. No changes after estimated dates. Get real-time service outage status updates and manage your communication preferences when you log in to my Account or use the My Account app. F Very high intermittent signal issue practically unusable.