Virgin media report a fault

When I go onto the status page on VM website it says everything is fine and only allows me to book an engineer visit.

Here are some of the most common issues and how to fix them. First, we need your home phone zone — this is based on your area and how you connect your phone. Just dial from your Virgin Phone. And check if your phone has a ringer switch on the side, as this could be switched off. You can do this by calling your Virgin phone number from another mobile phone. It can take up to 24 hours from the date we receive payment, for your services to be restored.

Virgin media report a fault

Your My Virgin Media account gives you the access you need to manage your products, pay your bills and get support, making things so much simpler! Just sign in online or in the My Virginmedia app. Sign up now. Visit account support to find help and information. Outage Checker. TV is missing channels. A problem with my bill. Moving home. Problem with my mobile. TV error codes. Slow WiFi. Help setting up equipment. Worried about online fraud and security or received a notification from us of an issue?

Stream from Virgin Media.

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move. Service status Help Account settings.

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Virgin media report a fault

How do you report a problem with the Internet now the phone line is connected to it? Previously you could dial We do have a variety of different platforms to report faults from. We're always more than happy to assist with any technical matters from here. If you are experiencing issues with your broadband at the moment, please tell us more about the issue and we'll be more than happy to help. You can also check online here to see if there's any known faults in your area.

Ensign magazine

Talk to the below teams if you're a Medium or Enterprise business with connectivity solution. Learn more about our installation journey. Tudor There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2ad9aa2. Security hub. You can do this by calling your Virgin phone number from another mobile phone. Landline is connected into the Hub. Customer Care. You can also find out how to contact us further down this page. Understand your bills, make a payment, or find help if something's not right. Mon to Fri, 8am to 6pm.

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services.

Check the condition of your phones. Customer care. Does it happen at a certain time of day — windy weather? All forum topics Previous topic Next topic. Important changes to your phone service: read our FAQs. Try making a call from it — if you can make a call, the fault is probably with one of your pieces of equipment. How do I get this repaired? With our clever MyBill portal, you can see every invoice in one place, view cost breakdowns, make comparisons and customise data for reportingart, informed decisions. Check the phone connections. Don't worry! Choose your business type below to help you get to the right team.