Windows 10 1809 rdp black screen

February 14, Ask a new question. I upgraded my secondary machine from to I then upgraded my primary machine to hoping that would help, but no.

Connect and share knowledge within a single location that is structured and easy to search. I always connect to my domain computers using Windows 10 Remote Desktop in version without any problems. Now, some computers were upgraded to Windows 10 May Update version. After that, i can connect to those computers, but it always shows a black screen and i cannot do anything. It shows the mouse icon, so i supose that the session is connected OK, but i cannot do anything or to manually start the explorer. Of course, i cannot see the Desktop.

Windows 10 1809 rdp black screen

It looks like connected, but the whole screen is blank and the mouse cursor become hourglass then about 1 minute later, lost connection. Then trying to re-establish the connection, but the screen is still black. This time mouse cursor even stuck and not showing in the screen. View best response. Same problem here, but I can confirm that I, in fact, have control! Once I opened a folder full of Microsoft Virtual Academy videos. Then, I connected using Remote Desktop. I double-clicked somewhere in the black. The target computer started playing an MVA video: I could hear the video's sound through the target computer's speakers. When I logged in via the console, I saw the video player was on screen. Same stuff, different day, or how it goes.

So I've decided to use the "Microsoft Basic Graphics" driver, shown in the compatibility list when I tried to update the driver manually, and now RDP works. Turning off Jumbo Packets worked.

Microsoft has been trying to make things better with the Windows 10 update process, but a few things keep going awry. A new issue has been reported that is affecting Remote Desktop users running the latest Windows 10 May Update with older display drivers. Some of these users are experiencing black screens when connecting to remote computers. I upgraded my secondary machine from to I then upgraded my primary machine to hoping that would help, but no. Fortunately I also have GoToAssist installed so I was able to log into the secondary machine that way and checked for updates, still no help.

Connect and share knowledge within a single location that is structured and easy to search. I've been having this issue since I updated fresh install to Windows 10 Professional. After installing W10 and setting up everything correctly ports, static IP etc I still can connect, but during the day it randomly kicks me out and I can't successfully log in afterwards. It makes a secure connection and connects, but I get a black screen without a cursor and disconnects a few seconds after that without any errors. Created a new account and tried logging on to that to test if it is account related, still didn't log in.

Windows 10 1809 rdp black screen

February 14, Ask a new question. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Top Contributors in Windows February 14, Top Contributors in Windows Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.

Joe dematteo

RDP show a black screen and very very very slow refresh of the desktop and disconnection. Windows 10 pro on both machines. Between 2 Win10 Pro I only got a black picture, but I could control the computer in the session: It was possible to write texts, click icons and move windows. In reply to rseiler's post on July 13, Ask a new question. Improve this question. Fortunately I also have GoToAssist installed so I was able to log into the secondary machine that way and checked for updates, still no help. KB installed, dit not fix the issue. Any update on MS from this? Microsoft offers some other recommendations that do not always help, but can fix the source of the problem:. I have the same problem.

February 14, Ask a new question. The host doesn't lock and is in no way connected.

It's no big deal to me that my secondary is running , it's primarily a file server, but upgrading would be nice. What happens is you get past the login but then the screen is just black. It works for me via invitations. Starting with Windows 10 RDP uses this data to initialize the session. Turn on suggestions. White House Office urges memory safety. Threats include any threat of suicide, violence, or harm to another. Details required :. Microsoft Partner Community. Microsoft Business. Security, Compliance and Identity. Healthcare and Life Sciences.