Xbox marketplace refund

When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund.

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:. Available for the last subscription renewal charge for subscription terms greater than one month.

Xbox marketplace refund

Home Home. Questions about a refund email? To check your purchases, see:. Request a refund for digital games. You made the purchase less than 24 hours ago. It might take a few hours for new purchases to appear in your list. If you have the order number for your purchase, you can submit a refund request. Request a refund. If you don't have the order number, wait a few hours and then check back again you may need to refresh the page. You may have made the purchase with a different account. You need to be signed in to the account that made the purchase to see your order and submit a refund request. Sign back in using the account the purchase was made with. Return to the refund request page and check the purchases that may qualify for a refund to see if your purchase is listed.

By pressing submit, your feedback will be used to xbox marketplace refund Microsoft products and services. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied. However, returning games is not an option for those that own the Xbox One S or the Xbox Series S since they rely entirely on digital purchases. Fortunately, all is not lost, as Xbox owners who have made digital purchases can get a refund on a game. While it may seem complicated, it is actually pretty straightforward. To simplify things, this guide will cover everything there is to know about refunding a game on Xbox and other valuable tidbits. When a refund has been approved, Microsoft will return the money in a few business days on the same payment method that was used to purchase the game in the first place.

Microsoft lets you refund the game or cancel the subscription ; however, you must not abuse this system. You have to have a reason to refund your Xbox games. There are rules and regulations, and you might not be eligible for a refund. This article will describe everything you need to know about refunds and subscription cancellations, whether directly from an Xbox console or through a Microsoft account. The Xbox ecosystem has thousands of games, apps, DLCs, subscription services, and more. But with such a complex system, mistakes can happen. You may have simply bought the wrong game, or someone from your household purchased a game from your account without your approval.

Xbox marketplace refund

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While it may seem complicated, it is actually pretty straightforward. Too technical. Refunds might happen. Discover Community. Otherwise, the new price becomes effective on your next billing date. You have multiple accounts. Depending on the bank, it can take a few days to process the refund. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Send feedback to Microsoft so we can help. To learn more about requesting a refund, go to:. Microsoft Insiders. Provide the reasons for your request and select Next. Countries with prorated refunds for Microsoft subscriptions.

When you request a refund for something you purchased from Microsoft Store, you can track its status online.

Privacy Statement. Refunds are generally processed within 3—5 business days and are applied to the original payment option. For pre-sales support, or issues with purchasing, contact Sales support. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Microsoft Services Agreement. Sign In. Abuse of this process can harm the integrity of the Microsoft Store and content creators. To start your refund request, sign in. Microsoft Insiders. Developers have made amazing games and content for the Xbox network. You won't be charged after this date.