Xbox refunding

Home Home. Digital Game Purchase Refund Terms. Questions about a refund email? Xbox refunding refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below.

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded.

Xbox refunding

When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days. Depending on the bank, it can take a few days to process the refund. Note: If you don't see a refund, that is because you cancelled your subscription outside the refund eligibility period. You can check the status of your return or exchange on your Microsoft account Order history page. You can check the status of your refund on your Xbox order history page. For pre-sales support, or issues with purchasing, contact Sales support.

If your account shows that no Xbox subscriptions are set to renew but you still see a charge on one of your cards, your payment option may be associated with another Microsoft account holder who has an Xbox subscription such as another member of your Xbox family group. When cancelling an Xbox subscriptionxbox refunding, users can opt to turn off xbox refunding billing.

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Note: If you can't request a return or get a prepaid shipping label for your return, contact support. You can request a return or exchange on your Microsoft account Order history page. Open Order history. For detailed information about return and refund policies, see Microsoft Terms of Sale. When you make a qualifying return, we'll credit the full amount, less the original shipping and handling charges.

After all, no one should have to settle with buying a broken or unfinished gaming experience. Thankfully, Microsoft does have refund policies in place to help take the sting out of such a purchase, and help you and your wallet rest easier. The ever-popular PC platform allows you to refund a game within 14 days of purchase, so long as the title has been played for less than two hours. If these criteria are met, Steam will usually authorize the refund even if the reason is dissatisfaction with the product. On Xbox, digital purchases are usually considered final. In rare cases, such as with the bug-ridden launch version of Cyberpunk , Microsoft will relax its rules on refunds.

Xbox refunding

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product.

Animal crossing faux tableau

Cell Phone Guides Expand child menu Expand. For pre-sales support, or issues with purchasing, contact Sales support. Buy Expand child menu Expand. Pay a past-due balance to unlock your subscription. Easy to follow. We provide Digital Game Product refunds as part of a consistent and reliable buying experience. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Note: If you don't see a refund, that is because you cancelled your subscription outside the refund eligibility period. Xbox status. To keep the process running smoothly, it is advisable to request refunds promptly and provide clear reasons for the return.

The Xbox ecosystem features thousands upon thousands of games, DLC and in-game purchases, apps, subscription services, and more, all of which are available to players and provide endless ways to have fun.

Specific details are governed by the terms of service for each subscription. Accessibility center. In certain cases, you might even be entitled to a refund upon immediate cancellation. When cancelling an Xbox subscription , users can opt to turn off recurring billing. Single items from within a bundle cannot be returned. Was this information helpful? Need more help? Open Order history. Easy to follow. To learn more, select Investigate a charge on any card you own here:. When you request a refund for something you purchased from Microsoft Store, you can track its status online. Home Home. This refund right is limited to one time per Microsoft account, per Xbox subscription product. Submit feedback.