Xbox store game refund

March 11, Hey gamers!

There are many incredible games on the Xbox Series X S, but for every hit, there are bound to be some misses. Thankfully, you can do this with your digital purchases on the Xbox Series X S as well. If you're a fan of gaming, you will be well versed in how expensive it is and are likely always looking for ways to save money with your Xbox Series X S. And refunding purchases that you aren't satisfied with is certainly one of them. While it is possible to return a digital game or product on the Xbox Series X S, there are some limitations. The two main factors that can affect the success of your refund request are as follows:. Requesting a refund for a digital game on your Xbox Series X S is thankfully very simple and is very similar to refunding purchases on the PS4 or the PS5.

Xbox store game refund

Purchasing games digitally is becoming far more common, as it's very convenient. After all, who can be bothered to go to a store to get a game or order one online and wait for delivery? With digital games, you can make the purchase right from your console. The downside of this is how easy it is to make impulse buys. Thankfully, if you buy an Xbox game digitally and regret it, Microsoft does allow you to ask for a refund. This isn't clear initially, as there is no refund option on the Xbox dashboard itself. Yet, you can request one online. To do so, follow these instructions. As you probably expect, Microsoft has certain rules around returns and refunds. But there isn't a litany of them.

Refund eligibility.

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:.

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Note: If you can't request a return or get a prepaid shipping label for your return, contact support. You can request a return or exchange on your Microsoft account Order history page. Open Order history. For detailed information about return and refund policies, see Microsoft Terms of Sale. When you make a qualifying return, we'll credit the full amount, less the original shipping and handling charges.

Xbox store game refund

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in. Sign In.

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Troubleshoot game issues on Xbox. Shipping, orders, and history. Send feedback to Microsoft so we can help. Countries with prorated refunds for Microsoft subscriptions. I don't see any option to cancel my subscription. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. We provide Digital Game Product refunds as part of a consistent and reliable buying experience. No jargon. I have an issue with a third-party payment. For detailed info about the return and refund policy, see Microsoft Terms of Sale. Digital Game Purchase Refund Terms. To do so, follow these instructions. There are often limits on the number and type of refunds allowed and the monetary compensation that we can provide to each purchaser in a given year. Terms and refund policies. Not all refund requests are accommodated since they are investigated case-by-case.

The Xbox ecosystem features thousands upon thousands of games, DLC and in-game purchases, apps, subscription services, and more, all of which are available to players and provide endless ways to have fun. There are times, however, when a purchase doesn't pan out as expected. If the game or game purchase is broken and doesn't work, doesn't deliver what it promised, or simply doesn't appeal to the purchaser, Microsoft provides methods with which players can seek a refund or cancellation.

This refund right is limited to one time per Microsoft account, per Xbox subscription product. Microsoft Store Microsoft account Microsoft account dashboard More Request a refund for digital games. In fact, there are only two:. Did this resolve the issue? Disability answer desk Accessible help and resources to get your Xbox questions answered. Submit feedback. For single-use items like consumables and in-game currency , your request is likely eligible only if the consumable was not redeemed or used. Microsoft Tech Community. Can you help us improve? January 12, Hey gamers! Available for the last subscription charge.