Your computer trusted platform module has malfunctioned

We will show you how to fix it. You may also see error codes like, and accompany it. Make sure to re-activate your Microsoft products after each fix.

Most of you might not know what the Trusted Platform Module is. Developed for improving security, TPM is a microchip embedded within the motherboard. It is designed to focus on security-related features, which include storing data. The TPM holds vital information such as confidential certificates, passwords, and encryption keys. The current version of TPM 2. While it provides the respective services, there is a prevailing threat of malfunctioning. What to do if you observe the "Outlook Trusted Platform Module has malfunctioned?

Your computer trusted platform module has malfunctioned

Sometimes, the TPM may malfunction, resulting in users not being able to access applications such as Outlook or Microsoft Office. Thankfully, there are quite a few ways you can fix the TPM malfunctioning error. The first step in resolving common Windows errors is to perform a clean boot to check whether third-party software is causing the issue. It's not unusual for third-party software to conflict with your Windows PC. Here's how you can clean boot your PC:. If the error doesn't appear, then uninstall any recently installed third-party application. Then reverse the changes you made and use your computer as you would. Alternatively, take a look at how to perform a clean boot in Windows 10 to understand better how the process works. You might also be encountering the problem if TPM is not properly configured in your Windows system. To fix this issue, you can adjust the TPM settings by following the steps below:. One of the most common error codes for the 'Trusted Platform Module has malfunctioned' error is Resolving this requires meddling with the TPM driver. The first step in diagnosing this error is to update the TPM driver. You can do this using the Device Manager:. If updating the TPM 2.

Step 2: As you lead into the respective folder, find the "NGC" folder and right-click khlel it. The system board change is causing the Office licensing and Outlook Exchange authentication to fail because the folder generated by those applications no longer matches the authentication tokens that are generated by the original Trusted Platform Module TPM chip. Was this page helpful?

Although the actual reasons for the error are still unknown, we conclude several effective and proven fixes after analyzing extensive user reports on answer. Outlook with Office account keeps prompting for password. If this error persists, contact your system administrator with the error code It affects Outlook login only. So, you need to check if your TPM is working properly. If not, you can back up your data and clear TPM. Step 1.

Sometimes, the TPM may malfunction, resulting in users not being able to access applications such as Outlook or Microsoft Office. Thankfully, there are quite a few ways you can fix the TPM malfunctioning error. The first step in resolving common Windows errors is to perform a clean boot to check whether third-party software is causing the issue. It's not unusual for third-party software to conflict with your Windows PC. Here's how you can clean boot your PC:. If the error doesn't appear, then uninstall any recently installed third-party application. Then reverse the changes you made and use your computer as you would. Alternatively, take a look at how to perform a clean boot in Windows 10 to understand better how the process works. You might also be encountering the problem if TPM is not properly configured in your Windows system.

Your computer trusted platform module has malfunctioned

By Oluwaseun Bamisile. Published August 7, This article features several solutions to resolve the issue.

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In the search results, click on System Configuration. March 11, Top Contributors in Outlook:. Step 1: Access the "Search" bar on the taskbar and open up the Run program. This solution is for users who are unable to access Microsoft Office because of the Trusted Platform Module error. For detailed steps to do this, see Re-enable or re-register the device. It affects Outlook login only. It affects Outlook login only. The device stops identifying the chip, which then raises problems across the computer. It would surely resolve all malfunctioning problems across the device. However, if it is not in use, there is a chance that the TPM error may occur. You should be careful while assessing these solutions for your TPM errors. Select Change next to Owner. Disabling them using the following registry hack might fix it.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Note Some of these troubleshooting methods can only be performed by a Microsoft admin. For manual steps or more information, see Reset Microsoft Apps for enterprise activation state.

Right-click the Start menu at the bottom of your screen and select Device Manager from the context menu. Step 1: You can also uninstall the drivers on your computer and easily reinstall them. Developed for improving security, TPM is a microchip embedded within the motherboard. Thanks for your feedback, it helps us improve the site. Switch to the Security tab and select Advanced. Then, type tpm. Expand any Office credentials under the list and select "Remove" to delete them. If updating the TPM 2. View all page feedback. Are you trying to recover or access your Microsoft Account?