Fitbit customer service

I need to contact customer support and have done in the past without using phone or email. However everyone I try it wants me to log in to twitter!

Fitbit's smartwatches are known to be solidly dependable wearables, but it doesn't mean they're invulnerable. Google, who purchased the brand in , has been steadily adding more software to the watches, meaning there's more chance for something to go wrong. Whether you have a new device or want to learn about fitness trackers, saying hello to a customer service agent is a great place to start. Here's how you can do that. Google kept Fitbit's customer contact pretty much intact, which means you'll get a much higher level of support than you would from Google's lackluster customer service. The great thing about contacting Fitbit customer support is you can do it from the Fitbit app on your phone. You can also reach out to them on social media.

Fitbit customer service

Last Updated: January 13, Fact Checked. This article was co-authored by wikiHow staff writer, Hannah Madden. Hannah Madden is a writer, editor, and artist currently living in Portland, Oregon. In , she graduated from Portland State University with a B. Hannah enjoys writing articles about conservation, sustainability, and eco-friendly products. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 53, times. Learn more Fitbit is a company that sells wearable products to help track your fitness and well-being. Contacting a company as large as Fitbit can be frustrating, especially if you are having trouble with your health account and need help right away. To contact Fitbit, call their customer service line at , chat with a representative online, send them a message on Twitter, or submit a general inquiry to get your questions answered. Tip: Some questions are answered by Fitbit representatives while others are handled solely by community members. Skip to Content. Edit this Article.

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The Fitbit customer service phone number is , and is available around the clock, i. Using the Fitbit support number, you can directly contact the customer service for assistance with a wide range of issues, including device repairs, general device support, order returns, app-related issues, and warranty claims. Fitbit offers a convenient live chat option for customer support on its website. When you click on the live chat icon, a new tab will open where you can sign in using your Gmail address or Fitbit account credentials. New users can also create a new account requiring basic information such as height, weight, and sex.

Fitbit's smartwatches are known to be solidly dependable wearables, but it doesn't mean they're invulnerable. Google, who purchased the brand in , has been steadily adding more software to the watches, meaning there's more chance for something to go wrong. Whether you have a new device or want to learn about fitness trackers, saying hello to a customer service agent is a great place to start. Here's how you can do that. Google kept Fitbit's customer contact pretty much intact, which means you'll get a much higher level of support than you would from Google's lackluster customer service.

Fitbit customer service

Last Updated: January 13, Fact Checked. This article was co-authored by wikiHow staff writer, Hannah Madden. Hannah Madden is a writer, editor, and artist currently living in Portland, Oregon. In , she graduated from Portland State University with a B. Hannah enjoys writing articles about conservation, sustainability, and eco-friendly products. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 54, times. Learn more Fitbit is a company that sells wearable products to help track your fitness and well-being. Contacting a company as large as Fitbit can be frustrating, especially if you are having trouble with your health account and need help right away.

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Feels Satisfied Feb 02, Provide your full name, email address, and your specific problem to get an answer from Fitbit. Business Type:. If you need to contact Fitbit because your band is broken, you can claim a warranty to have a new one sent to you. When Google purchased Fitbit in , it announced that Fitbit accounts would be phased out in Fitbit's smartwatches are known to be solidly dependable wearables, but it doesn't mean they're invulnerable. Representative was just great! I have restarted it several times and its still there. We are two entirely different business organizations. How does my Fitbit device sync with the Fitbit app on my smartphone? In response to JBPClub. Try completing this step again and check all your email folders.

If you're not located in the United States, click here to select your region. The battery in the Ionic smartwatch can overheat, posing a burn hazard. The health and safety of Fitbit users is our highest priority.

I'm not in twitter and don't wish to be. In response to matt Report this post. Last Updated: January 13, Fact Checked. Fitbit Emails: Legal. Great service was delighted with customer care. I don't use twitter and don't want to sit on an endless call begging for help. Additionally, Fitbit offers another support channel via the social media platform Twitter. Feels Satisfied Feb 02, Try completing this step again and check all your email folders. In response to HarrietHindle. Thank you Moderator edit: updated subject for clarity Answered! My list of issues with ionic is growing daily so I need to open a case and see if support can help or if I should give up and return it.