Genius bar apple

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In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter.

Genius bar apple

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories. If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer. If your issue requires a visit to a Genius Bar, you'll see an option to Bring in for Repair. This could be underneath other suggestions for things you may be able to do to try and fix the issue yourself first. You'll now see a list of your nearest Apple Stores with a Genius Bar. If your location is incorrect or if you'd prefer to search somewhere else, you can search by city or ZIP code in the search bar at the top. Once you've found your preferred store, tap the store's name to continue. On this page, you can choose your preferred appointment time and date , before tapping Reserve to confirm your appointment. Enter your phone number if you'd like to receive confirmation and updates by text.

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Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. Just click on the Visit the Genius Bar option. You can then pick the one closest to you, or the one with the most or soonest appointments available. Click on the time you wish to book and your appointment will be confirmed automatically.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first.

Genius bar apple

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device.

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AirDrop not working? Larger support teams are headed up by the "Lead Genius", who handles customer service issues at the Genius Bar. While Epperson loved his time at Apple, he says the job can be difficult for a couple of reasons. The Genius Bar at Apple Stores offers same-day service for both screen and lithium-ion battery replacements. Get hardware help. Categories : Apple Inc. To cancel your appointment, access that email and select the Manage my Reservation link. A forum where Apple customers help each other with their products. May 19, ; 22 years ago Use limited data to select advertising. Get started with your Apple ID. More about iphones. Open Lab to date is only offered at the West 14th Street location. When customers have concerns, the prescribed response in the manual is the "Three Fs:" Feel, Felt, and Found technique.

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Google Chrome just got 3 big upgrades to make browsing easier — here's what you can do now. Ron Johnson , the former senior vice president for retail, often referred to the Genius Bar as the "heart and soul" of the Apple Store. Most portable computer repairs and all desktop repairs are performed in-store and completed overnight or within a few days. You'll see a confirmation of your appointment. Dale was previously a presenter and editor in China, where he also worked as a copywriter for OnePlus at its Shenzhen HQ. A Genius can take your device and ship it out for repairs, and the serviced item can be mailed directly to your home when the repair is complete. Found in Apple retail stores, it also offers classes and workshops. Read next. Woolard Jr. Page content loaded. TIME Logo.