How to reset alexa echo

How to restore Amazon smart speakers to their original factory settings. Jump to a Section. You might encounter a glitch where Alexa doesn't respond, or commands aren't executed properly.

Last Updated: August 30, Fact Checked. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed , times.

How to reset alexa echo

Unlock your smarter home! Get the latest news, reviews, and insights on smart home tech delivered straight to your inbox. Sign up for The Ambient newsletter now. By signing up, you agree to our terms and our Privacy Policy agreement. The Ambient is supported by its audience. If you purchase through links on our site, we may earn a commision. Learn More. The problem is that there are different reset processes depending on whether you have a standard Amazon Echo , an Echo Show with a screen or the ever-popular Echo Dot. First, be sure you know what type of reset you want to do. If it just appears to be unresponsive, your first call should always be to turn the power off.

If your Alexa-powered speaker won't respond, try restarting it by unplugging your device from the wall and plugging it back in. Press Esc to cancel.

If your Amazon Echo speaker is not working correctly and restarting it doesn't fix the issue, a factory reset may be necessary. If you're going to sell, donate, or trade your Echo, it's a good idea to factory reset your device to protect potentially sensitive personal data. You can reset an Amazon Echo speaker by pressing buttons on the physical device or via the Alexa app. The steps required to factory reset an Amazon Echo device vary depending on the model you have, and even the generation. Here's what you need to know. Open the Alexa app on your iPhone or Android, then go to Devices. Scroll down and tap Factory Reset and then confirm your choice.

Knowing how to reset an Alexa device is important when you're having trouble with your speaker, upgrading to a new model or looking to gift it to a friend. Before parting ways with your Echo speaker, you'll want to wipe your personal information off the device and disconnect it from your Amazon Alexa account. When you reset your Echo, or any of the best Alexa speakers , your preferences and information are deleted from the device. If you were to sell or give your speaker away without reseting it, Alexa will think the next person to power it on and connect it to Wi-Fi is still you. If you know how to use Alexa , you might already have a sense for how to erase your information from Echo hardware. But did you know there are two ways to reset an Alexa device? You can initiate a factory reset with the Alexa app on your smartphone or on the device itself.

How to reset alexa echo

If you're experiencing issues with your Alexa device or you want to sell or give it away to someone, it's a good idea to reset it to the factory settings. We'll show you how to reset your various Alexa-enabled Amazon Echo devices. When you reset your device, you lose all the custom configurations on the device. Also, you'll have to relink your device to your Amazon account after completing the reset.

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In This Article Expand. First generation :. Open the Alexa app on your Mobile phone or tablet. Reset Using the Alexa App. Press and hold the Action button for 20 seconds. Was this page helpful? How do I reset my Alexa Smart Plug? Go to Devices. At Asurion, we know how to help you get the most out of your tech—whether you want to secure your phone from hackers or pick the best smart home hub. After 10 seconds, plug your Echo speaker back in. It's near the bottom of the Device Options menu. This method will completely erase all of your Alexa settings, skills, smart devices, and preferences. How smart is your home? Thanks for letting us know!

Last Updated: August 30, Fact Checked.

You have two options for resetting Alexa and your Echo Show: If you have Alexa set up to use smart devices, including smart lights and smart plugs, choose Reset to Factory Defaults but retain Smart Home Device Connections. Use limited data to select content. Factory resetting your Echo speaker through the Alexa app used to be straight forward, but the process has changed in the past few months. Skip to Content. In Settings , swipe down if needed, then tap Device Options. About This Article. This image may not be used by other entities without the express written consent of wikiHow, Inc. It's the icon that resembles an Amazon Echo at the top of the screen. Protection plans. Open the Alexa app, then tap the Devices icon in the bottom right corner. In Device Settings , scroll down and tap Factory Reset. How smart is your home? The reset process, however, remains very similar:.