Hsbc uk phone number

You'll find the answer to most of your queries in our Help pages - but if you can't, there are other ways to contact us. Here's how:. Just use the Messages app on any Apple or Android device that enable these services.

We tend to think of fraud as something that happens to other people. In reality, anyone can be a target, so it's important to stay alert. There are lots of things we do to protect you , but learning about common scams and the tactics criminals use can help you spot when something's not right. If you're a Premier customer, you can call us on: You can also forward any suspicious emails or texts to us at phishing hsbc. The HSBC Fraud and Cyber Awareness app keeps you up to date with current scams, fraud trends and guides to help protect you and your money. Find out more about the app and how to download.

Hsbc uk phone number

If you're registered for Business Internet Banking, you can now reset your telephone security number by chatting with us online. Simply log on and go to 'Chat with us' on the right to chat with an agent. Never share your internet banking security codes with anyone, including us. For further hints and tips on how to protect your business, please visit our Fraud Centre. To report the death of an individual related to a business or a personal banking customer, please visit our Bereavement Support page. Our Chat Assistant is available 24 hours a day, 7 days a week and may be able to answer your query. Agents are online Monday to Friday, 8am to 8pm and Saturday, 8am to 2pm subject to change over certain periods. Whether you're using a desktop or our mobile banking app, our knowledgeable internet banking team can answer all your queries. For other accessible ways to contact us, please visit our Accessibility page. If you're registered for internet banking, you can still manage your account online. If you require support, our Chat Assistant is available 24 hours a day, 7 days a week, and may be able to answer your query or connect you with an agent, if available. Our branches are also still open; find your local branch here and check the opening times.

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We also offer a hour automated service, which allows you to check your balance, make payments, report a card lost or stolen. You'll just need to repeat that short, simple phrase. If you've forgotten your phone banking security number, you can reset it by calling One of our customer service representatives will take you to a phone in a quiet area so you can make the call to set it up. Voice ID will still work when you are suffering from a general cold or sore throat. In exceptional situations where you have a more severe illness that affects your voice, we'll verify you using a different method.

Log on to online banking using your Secure Key and follow these steps. Come in to your nearest branch and we'll be happy to help. Please remember to bring ID so we can confirm your details. If you're not registered for mobile or online banking, you can call us on the number that applies to you. You can update how you'd like to hear about products and services in online banking or the Mobile Banking app. Go to 'Communication preferences', then select 'Marketing preferences' to update your options. From the 'Account services' menu, select 'Communication preferences' to update your options. You can update your name or title at your nearest branch.

Hsbc uk phone number

If you're registered for Business Internet Banking, you can now reset your telephone security number by chatting with us online. Simply log on and go to 'Chat with us' on the right to chat with an agent. Never share your internet banking security codes with anyone, including us.

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Other than using different phone numbers to contact HSBC UK customer service, customers can also send their queries by email. This is an icon in the top right-hand corner of the screen. Find everything you need to know and what to do if you don't recognise a transaction on your account. Create your voiceprint saying 'My voice is my password' up to 5 times. Phone banking. Contact us How can we help you today? Find a branch. Report a lost or stolen card. Register using our online form. If I'm in a noisy place or it's a bad line, will Voice ID still work?

Web Chat - for users who do not have the app and use their desktop to do their banking.

If you transfer your credit card balance to HSBC from another provider, there's usually a one-off fee. Following these instructions, you can access HSBC chat support within your online banking portal. If you've forgotten your phone banking security number, you can reset it by calling What can we help you with? The algorithm is subject to change in future. Submit review Don't show this popup. Select 'Update your personal details' and then choose 'Contact details'. Just go to Need help? A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Terms of Service. Feels Disappointed May 14, You can do it in 4 easy steps:. Call However, we want to make sure that you only hear from us in a way that suits you. Feels Satisfied Nov 18,