Lowes craftsman warranty policy

We can pretty much thank Sears for setting the Gold Standard in hand tool return warranty with their Craftsman tool brand. If you have a product that requires repair or replacement under warranty, simply return the product to the original place of purchase for repair or replacement. Craftsman tools are backed by some of the strongest warranties in the market today. If you have a product that requires repair or replacement under warranty, lowes craftsman warranty policy, simply lowes craftsman warranty policy the product to the original place of purchase for repair or replacement, depending on the warranty coverage outlined on their support web site.

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Lowes craftsman warranty policy

Log in. Sign up. JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. Sears closed everything around here so Lowe's and Ace Hardware becomes dealers. I check with Ace and all they have is sets and will not break a set. Lowe's has individual screwdrivers so I figure let's go to Lowe's. I get there and the "customer no service" person tells me to go to the tool department, 3 guys over there I go there, and no one is there. I go to someone else who page for the tool guys to return to their area for customer no assistance. Still no one. I go back to the customer no service desk and tell her no one ever showed even after being paged.

Anyone remember the Sears outlet stores that were just a counter where you ordered what you wanted to buy? Lifetime warranty is a confusing term that means only what the manufacturer defines it as. However there was a new craftsman set same sizes that had changed stock numbers, lowes craftsman warranty policy.

Many products are sold with "lifetime" warranties, but in most cases that means the store's lifetime, not yours. But in the case of Craftsman tools sold by Sears, a "lifetime" warranty may be the real thing, if you know what to do. Woodworkers, mechanics and crafts people have loved Craftsman tools for years, because of their lifetime warranty. If one broke, you could just return it and get a new one free. Gary Galloway loves working on old cars, like the Plymouth with a V8 under the hood he was tinkering with this sunny afternoon. His tool of choice: Craftsman, because of its lifetime replacement warranty if they ever fail.

No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care at or using the form here for details. This warranty gives you specific legal rights and you may also have other rights which vary from State to State. This warranty is extended only to the original end-user purchaser of the product. Because we cannot control the quality of products sold by unauthorized sellers, this warranty applies only if the product was purchased from us or one of our authorized sellers, unless otherwise prohibited by law. We reserve the right to reject warranty claims for products purchased from unauthorized sellers, including unauthorized internet sites. Proof of purchase showing when and where you purchased the product may be required.

Lowes craftsman warranty policy

Many products are sold with "lifetime" warranties, but in most cases that means the store's lifetime, not yours. But in the case of Craftsman tools sold by Sears, a "lifetime" warranty may be the real thing, if you know what to do. Woodworkers, mechanics and crafts people have loved Craftsman tools for years, because of their lifetime warranty. If one broke, you could just return it and get a new one free.

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Installed it in my shop. My friend keeps buying more tools. Now, two-hours and no call-back later I called back and they are closed. Just like Ace is for Craftsman as well, although they generally have a very limited selection. This is in the Denver, CO area so we will see. I said no and will call corporate office tomorrow. Galloway's going to try that that now, because the other option is not something he has time to do, even in a fast old Plymouth GTX. Joined May 30, Messages Instead it usually means expected life of a product. Did this a third time. Ace Hardware is now doing the same thing even though many of the tools on the shelf are stock made by Sears OEM manufacturers. Lowes might not have the product selection and open stock tool availability to do that, but customers are already expecting the same ease of replacement as they had with Craftsman tools at Sears.

Say you bought your Craftsman product at Sears.

I have found the Craftsman quality and warranty excellent. Sort by Oldest first Oldest first Newest first Most reactions. Just like Ace is for Craftsman as well, although they generally have a very limited selection. I was completely prepared to read a great satire piece. I also assume the selection and options will get better over time. Buy cheap, buy twice. Is the govt now tracking our drivers license? It's always good to have multiples! I was told that Lowe's was honoring the lifetime Craftsman warranty. I discovered the particular slotted screwdriver that broke the xxx number was no longer made or available.