Plusnet broadband fault checker

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered.

Let others know about your problems with Plusnet: Write comment. Elaine 1 week ago Internet been very intermittent for past week. Especially in the evenings but now getting worse during the day as well. IV2 Inverness. Pete 3 weeks ago Broadband really slow in Leicester.

Plusnet broadband fault checker

Change package. Change call plan. Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard. It's worth double checking to make sure you get what you want. Help with setting up your broadband and WiFi, safety and security and fixing connection issues. Skip to main content. Call us on Your basket. You were so close to getting our broadband, so why not finish things off? Here's a look at what was already in your basket:. Continue order. Monthly payment.

Last check: Just Now Check Again. My broadband has been down for over 24 hours, when is the problem going to be resolved?

Change package. Change call plan. Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard. It's worth double checking to make sure you get what you want. Broadband connection problems transcript 63KB.

If you use Plusnet broadband in the UK and have been struggling with your broadband connection today, you aren't alone — a "major" outage hit the network earlier this afternoon and is continuing to cause problems. According to Downdetector , the issues started at just after 4pm GMT and, at the time of writing, there have been over 30, reports of problems from Plusnet users. These are mostly related to "landline internet", with users reporting either "no signal" or "total blackout". Plusnet has now acknowledged the issue and gave us this statement: "Some of our customers are unable to use their broadband connection. We are working to get them back online as soon as possible. According to some commenters on both Downdetector and X formerly Twitter , the issues could be related to Plusnet's DNS server, which is effectively a phone book that turns domains or websites into IP addresses. This because some are finding that using a VPN circumvents the issues on their Plusnet broadband. Others on X have also found success by changing their router's DNS settings.

Plusnet broadband fault checker

Change package. Change call plan. Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard. It's worth double checking to make sure you get what you want. The ONT is the small box our engineer installed inside your home when we set up your service. If you need help with your broadband service, text HELP to charges may apply at your standard rate. Skip to main content.

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Take a look at our guide on broadband speeds for more info. How will I know if my device is acting up? Cannot login to Plusnet Broadband, text line checker not working. Blue light, WiFi working, reboot, cable change but still no internet. Check that the thin white fibre optic cable coming into your Openreach ONT is fully inserted and not damaged. Make sure all the right cables are plugged in correctly. The more devices using your connection, the smaller the share of bandwidth being divided between them. Status Code. My broadband has been down for over 24 hours, when is the problem going to be resolved? Change call plan. Just report a problem , and our Faults Team will look into this for you. Today's payment. It's not just mirrors, either.

Change package. Change call plan. Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard.

Alistair 1 month ago Now over 24 hours and no internet at our home on Dundee. Just so you know Hackney, England. Broadband down in Devon. Nokia modem. Today's payment. Hi all, trying to work from home and my internet just keeps flashing orange then going to blue for a second then back to orange. Change package. If you are having issues with Plusnet, please use one of the options below to report a problem with the service. Using filters.