Samsung soundbar remote volume not working

I purchased a new soundbar recently and tried to connect the FIRST one through an optical cable to the tv.

Go to Solution. The problem has been solved on my setup so hopefully this will work for you. Wasn't an issue with my previous M soundbar, just with the new Q60T one. First thing to try is to use the "Universal Remote" option on the tv to setup the tv remote to control the soundbar. It doesn't seem like this should be necessary as all of the devices are Samsung but it did make the difference and the tv remote always works for the volume now. I also upgraded the firmware on the tv by manually downloading the latest version from the website and using a USB stick. This latest version wasn't available through the tv's interface.

Samsung soundbar remote volume not working

However, no matter how reliable this brand is, we can imagine the frustration when you suddenly find your Samsung soundbar remote not working. To save you from wasted time, our engineers listed all possible troubleshooting fixes when you encounter this issue. Besides all that, sound settings could also prevent the remote control from working. Read along as our team enumerates the specific issues and their easy fixes. One of the first things you have to check is if the Bluetooth connections on your remote and soundbar are turned on. After that, press the Input button on the controller until a blue light appears, and then press the TV button. From there, you can click on the Input Select option and see if your device is listed on the available connections. By doing this, your smart TV will recognize the audio device as its main sound source. When encountering issues with any electronic device, restoring factory or default settings [1] is always an option. To accomplish this, ensure that the soundbar must have its power turned on. You must click and hold power and volume buttons on your remote for a few seconds.

How to Replace the Remote Battery. Thanks for calling out the shortcoming in this solution. I just unplugged both tv and soundbar from power source then plug back then turn on both then it was a success!

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Go to Solution. The problem has been solved on my setup so hopefully this will work for you. Wasn't an issue with my previous M soundbar, just with the new Q60T one. First thing to try is to use the "Universal Remote" option on the tv to setup the tv remote to control the soundbar. It doesn't seem like this should be necessary as all of the devices are Samsung but it did make the difference and the tv remote always works for the volume now. I also upgraded the firmware on the tv by manually downloading the latest version from the website and using a USB stick.

Samsung soundbar remote volume not working

There are a number of things that could cause your remote to stop working. Here are some common causes:. One of the most common reasons for a remote not working is dead or weak batteries. Over time, batteries lose their charge and need to be replaced. The remote communicates with the soundbar using an infrared IR signal. In some cases, the remote itself may be faulty or damaged, causing it not to function as expected. To ensure that dead or weak batteries are not causing the issue, replace the batteries in your remote with new ones.

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Thank you for using the Samsung Member's Community. Did you your battery in the remote control? How to Replace the Remote Battery. All forum topics Previous Topic Next Topic. The CEC soundbar control mostly works - volume up always works, but volume down seems to get "stuck" at a random level I have unplugged multiple times, tried different outlets and have gotten no different results. For a better experience, please enable JavaScript in your browser before proceeding. This magically worked for me:. Prev Previous Post. The problem has been solved on my setup so hopefully this will work for you. All forum topics Previous Topic Next Topic. Search for:. Things I've tried: Every possible sound option in Roku Every possible sound setting in the Samsung expert sound menu Reseating all the cables Would love any kind of solution to get this working.

Samsung is well known as a leader in the production of high-quality audio equipment. A Samsung soundbar is a larger-sized variation of a surround sound system that has multiple speakers.

I HAVE tried unplugging the device for well more than 30 seconds. In response to AdMoZe. The source should also be the Samsung remote, and the soundbar should be in TV mode. Through this, the remaining power in the device will be drained. If your app like Netflix is launched, quit it by holding "back" button on Samsung tv remote. To accomplish this, ensure that the soundbar must have its power turned on. Hi, is this problem solved? When I do accept one of the codes the remote works fine. I did have to reset the Smarthub after this because the app icon bar got messed up but everything seems to be working fine now. The same thing happens with the Samsung remote which tells me this issue has nothing to with Roku. Through this, your soundbar will turn its power link option off. The volume is stuck at one level and won't change Solved! I don't know whether this is necessary in addition to setting up the "Universal Remote" but it doesn't seem to hurt. I connected the soundbar, had sound, and did the hard reset. Have you tried using a different HDMI cable?