Smile direct

By clicking a retailer link you consent to third party cookies that track your onward journey. If you make a purchase, Which? The abrupt closure of online cosmetic dentist Smile Direct Smile direct has left customers in the lurch, smile direct.

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Smile direct

Mohammad Ahmad, a year-old from New Jersey, signed up for Smile Direct Club in October, just a few weeks after the teeth straightening firm declared bankruptcy. He was enticed, he said, by a big discount on the company's invisible braces and assured that the financial problems wouldn't affect operations. But Mohammad never received the clear plastic aligners he was promised after the company shut down in December, leaving him, and thousands of customers like him, in the lurch. The concept convinced more than two million customers. For Mohammad, who had already had braces, he just wanted to address some mild shifting that occurred after he failed to wear his retainer as instructed. But almost from its start, Smile Direct Club was defending itself from critics raising concerns about its practices. It was embroiled in legal battles with business groups representing traditional dentists and orthodontists, who said its remote treatment, often provided after customers mailed in impressions of their mouths they had taken at home, provided inadequate care, and accused the firm of misleading customers. Prominent investors, such as Hindenburg Research, which is known for betting against companies, had also voiced alarm, accusing Smile Direct Club of "cutting corners" and warning that it would "wind up as a case study in why it's a bad idea to invest in a company that attempts to fit a complex, dangerous medical process onto a low-cost, high volume assembly line". The company denied the allegations, deriding them as "the latest in a stream of unevidenced and misleading attempts But it took the threat to its business seriously, moving aggressively to quash other negative reports. It threatened legal action against reporters, academics and forced unhappy customers to sign non-disclosure agreements to get a refund until a government lawsuit forced it to end the practice this year. Smile Direct Club executives did not respond to a request for comment. In its bankruptcy filing, the company traced its fall to familiar economic villains: the pandemic and rising prices, which it said had hurt its manufacturing operation, raised costs and squeezed its target customers.

In an FAQ about it shutting down operations, SmileDirectClub confirmed that its telehealth aligner treatment is no longer available.

The collapse of the remote orthodontic giant shows how companies working in a regulatory black hole can leave patients - and potentially clinicians stepping into the breach - and at risk. Smile Direct Club is no more. Cases with advanced gum disease where aligners could have led to tooth loss. We need answers here, but also assurances that any clinicians attempting to undo this damage will not be liable for inappropriate treatment delivered by this company. Members have been asking for advice on how to treat patients such as these, to ensure best practice is followed and everyone is clear on the treatment plans. Taking over a treatment plan would usually start with contact with the previous practice. With bankruptcy proceedings in motion that may not be an option, although patients might have some of their records and if so, should be willing to share those.

When you buy through our links, Business Insider may earn an affiliate commission. Learn more. If you're anything like me, you had expensive orthodontics as a child and proceeded to lose your retainers shortly after, so your teeth have shifted slightly out of place. Now, you want a quick way to fix them. For me, I became self-conscious as an adult about smiling big in pictures because I didn't want the light to catch my one tooth that had started slipping behind the others. Turns out, Invisalign is shockingly expensive, just like those braces your parents paid for. But SmileDirectClub offers a possible solution to your dental woes for half to one-third the price of Invisalign, and a quarter of the time. So, when I was given the opportunity to try SDC's aligners — a year before my wedding, no less — I jumped on it. Remember, you should always consult your own dentist before committing to the service. But if you're thinking about trying SmileDirectClub yourself, here's how my experience went.

Smile direct

When you buy via the links on our site, we may earn an affiliate commission at no cost to you. Learn more. SmileDirectClub has filed for Chapter 11 bankruptcy. Due to the company's uncertain future, we recommend you try SmileDirectClub alternative aligner brands. Read more about the situation. Smile Direct Club is a teledentistry company that offers a cost-effective alternative to braces and clear aligners like Invisalign. But that doesn't mean your treatment isn't supervised. In fact, a licensed orthodontist or dentist will monitor the entire course of your orthodontics treatment with SDC and check in with you every 90 days. In this article, we'll let you know all about Smile Direct Club, and we'll answer the following questions:.

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If you make a purchase, Which? Related Topics. Compared to a standard round filament brush. It was embroiled in legal battles with business groups representing traditional dentists and orthodontists, who said its remote treatment, often provided after customers mailed in impressions of their mouths they had taken at home, provided inadequate care, and accused the firm of misleading customers. Remember, no jargon. Al-Jewair added that many former direct-to-consumer aligner patients end up coming to orthodontic practices for reevaluation. OrthoFX requires in-person appointments with a dentist for fittings with the aligners you'll wear at home. Smile Direct Club dentistry firm shuts down. Smile Direct Club's triumphant listing on Nasdaq, the US stock market index, after a streak of explosive sales growth, proved it be the firm's peak moment. Oregon drug recriminalization. University of Pennsylvania professor Anna Wexler, who has studied direct-to-consumer health firms, said she still sees a future in remote or partially remote orthodontic care, noting that younger generations especially are frustrated with the current health care options and looking for models that are more convenient and affordable. The clash - which has not been previously reported - ended with a letter to the editor. Correction, Dec.

Rosemond ordered one of the kits and took an impression of her teeth with the putty and tray she received. To get started, SmileDirectClub customers either can get a 3D image of their teeth in one of their SmileShops or have an at-home kit sent to them. A few weeks later, she received dental aligners and followed the instructions to send in photos of her mouth every 90 days.

And earlier this month, it confirmed it was shutting down operations after being unable to find a partner willing to bring in enough capital to keep the company afloat. There are other direct-to-consumer invisible braces companies, such as Byte. You can find a dentist or orthodontist — and further advice — on the General Dental Council register. See SmileDirectClub. We have regularly raised concerns directly with our regulators and the national press. If you've already started your teeth-straightening journey and still have a ways to go, SmileDirectClub says you should see your local dentist or doctor for next steps. But Brandon Couillard, analyst at Jefferies, said that deeper issues were at play, noting that the cost of addressing reputational issues - not just about quality but also customer service - hurt its growth and forced the loss-making firm to spend too much on advertising. Results may vary. Ensure you have consent. Compared to a professional in-office dental treatment. She wasn't happy with her smile, so she decided to give the at-home, teeth alignment service "SmileDirectClub" a try, and She was happy with her treatment until it stopped abruptly last week. Dental Care. Remember, no jargon. Smile Direct Club once promised to disrupt traditional cosmetic dentistry by offering tooth alignment remotely at prices that were significantly lower than most bricks-and-mortar providers. With bankruptcy proceedings in motion that may not be an option, although patients might have some of their records and if so, should be willing to share those.